Nationwide Children's Hospital
Location
Westerville, Ohio
Assesses patient needs and navigates the healthcare system to coordinate care for high-need families. Develops family-centered plans of care and manages transitions between providers and settings.
Requires a Master's degree in social work or a related field and a valid LSW or LPC license. At least 2 years of clinical or medical social work experience is required.
Summary: Assesses key needs, addresses local and systemic issues interfering with care, and assists families in setting appropriate goals and tracking progress toward achieving those goals. Navigates the health care system on behalf of high need patients, supervises and provides care coordination, plans for education, and provides for patient safety and quality of care. Serves as an agile problem solver on multiple levels, practicing professionally, ethically, and promoting patient advocacy.
Essential Functions: Outreach to primary care physicians, specialty physicians and other service providers to identify patients in need of care coordination. Completes comprehensive Health Risk Assessment, screening, and identification of patients. Facilitates communication and collaboration amongst the healthcare team. Develops patient’s and family self-management skills through education and resource provision. Develops family-centered plan of care. Manages transitions between settings, caregivers, and providers. Provides monitoring and follow-up across the continuum of care. Provides consultation, education, and training to staff regarding psychosocial issues that impact the delivery of optimal health care services. Participates in orientation and continuing education of staff and students as appropriate. Education Requirement: Master’s degree in social work or related field, required. Licensure Requirement: LSW, LPC, (LISW or LPCC preferred). Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.
Active BLS certificate. Case Management certification, desired.
Ability to communicate (verbally and written) clearly convey information to team members, healthcare providers, and families with professionalism and tact. Organization, time management, and prioritization skills. Ability to work within a multidiscipline matrix, collaborate with other providers and agencies, delegate tasks (role appropriate). Ability to relate to diverse age and demographic backgrounds. Ability to analyze complex situations, identify potential problems, and develop effective solutions. Computer literate with working knowledge of Microsoft products (i.e. Outlook, Work, PowerPoint, Excel, and Teams).
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