Secretary - Administration - Full Time

Position Summary

Performs a range of administrative duties in support of the Leadership team of the assigned Department. Maintains strict confidentiality. Must have the ability to work well under pressure and maintain composure with a professional demeanor.

Education, License & Cert

High school education or GED required.

Experience

Previous experience with patient interaction in the health care setting is preferred. Must demonstrate computer skills utilizing word processing and spreadsheets.

Essential Functions

• 1.
• Responsible for clerical duties, communication, and reception duties.
• 2.
• Coordinates patient visits for device follow-up at the time of implant surgery and subsequent follow-up visits.
• When necessary, coordinate device representatives with patient office appointments at all Guthrie sites.
• 3.
• Obtain clearances for outside the Guthrie Network for requested MRI orders.
• Work with other departments to help them understand the MRI clearance process.
• 4.
• Veteran’s Administration referrals.
• Obtain, maintain VA referrals for the Arrhythmia Center, entering the required information into the EHR creating the referral.
• 5.
• Work with patients, patient’s families, and Guthrie’s Information Technologies team to ensure home transmissions are working accordingly.
• 6.
• Enter device information to all device websites.
• Obtain outside Guthrie’s Network device information when needed.
• 7.
• Responsible for EPIC Workqueue for the department, to include Referral Requests and appointments, Referral/Authorizations, and Edits Required for Billing.
• 8.
• Schedule same-day appointments in Cardiology and Arrhythmia Center for urgent visits.
• 9.
• Schedule patients into the Electrophysiology Laboratory for device issues.
• 10.
• Prepare consults, if not a Guthrie patient, will need to obtain the device information via the patient, device company, or where it was implanted.