Peer Recovery Coach

Reports to: Site Manager

FLSA: Non-Exempt

About Us

Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and recovery, transforming lives and giving hope to individuals, families, and communities. Tuerk House has also been awarded Joint Commission Accreditation, the gold standard of health care. Patients and families can have peace of mind knowing that we deliver quality, safe care!

Join Tuerk House and make a meaningful impact on the lives of individuals and families seeking recovery and support!

Job summary/Objective

The Peer Recovery Coach (PRC) supports the Admissions or Clinical Director by serving as a role model, mentor, advocate, and motivator for clients in recovery. The PRC assists clients in identifying and accessing appropriate resources for long-term stability. This role involves follow-up with former patients who have successfully left the program, with a particular focus on those who did not complete the recovery process. The PRS will provide ongoing engagement, support, and encouragement, updating the Kipu system with client outcomes.

Essential duties and responsibilities

• Client
• Support: Identify obstacles to accessing services and work collaboratively with clients and their Individual Recovery Management Team to address these challenges.
• Discharge
• Planning: Ensure that all clients have appropriate discharge plans in place that are clearly understood. Provide support as needed for implementation.
• Community
• Connections: Facilitate connections to mutual self-help groups when appropriate.
• Peer
• Advocacy: Provide peer support that prioritizes clients' voices and needs, helping them to establish their goals and objectives.
• Needs
• Assessment: Assist clients in identifying areas where they need professional support and communicate these needs to clinical staff.
• Transportation: Transport clients to appropriate referral sources or safe environments as necessary.
• Resource
• Coaching: Coach clients on the independent use of community resources.
• Ongoing
• Engagement: Maintain contact with clients via phone and/or email to offer continued peer support and re-engagement assistance post-program.
• Recovery
• Education: Provide educational support for clients at all phases of their recovery journey, from pre-recovery engagement to sustained recovery maintenance.
• Community
• Relations: Develop and maintain relationships with community groups and agencies.
• Documentation: Complete necessary documentation, reports, and data capture in accordance with Stabilization Center processes.
• Referrals: Refer clients to appropriate community services and document referrals and outcomes.
• Conduct client room searches to ensure program compliance, check for contraband and cleanliness.
• Additional
• Duties: Perform all other duties as assigned.

Required education, certifications and/Or experience

• High school diploma or GED equivalent required.
• Completion of Connecticut Community for Recovery (CCAR) training required OR obtained within the first six (6) months of employment.
• Zero (0) to two (2) years or more experience in field or related field
• CPR/AED and de-escalation skills certification preferred.
• A valid driver’s license may be required depending on the business unit placement.
• Previous experience in a peer recovery support role or similar environment preferred

Required knowledge, skills and abilities

• Proficiency in MS Office (Outlook, Word, Excel) and ability to learn in-house software.
• Strong organizational skills and attention to detail.
• Personal belief in recovery and the recovery process.
• Excellent written and verbal communication skills, with the ability to interact effectively with staff, clients, and the public.
• High energy, flexibility, and strong interpersonal skills to work effectively within a team.
• Ability to engage clients flexibly based on their individual needs.
• Respect for and maintenance of professional boundaries with all individuals.
• Ability to follow written and verbal instructions accurately.
• Proficiency in reading, understanding, and speaking English.

Background: This position requires successful background and drug test completion

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• This role requires the individual to possess full physical mobility, including the ability to bend, lift, twist, reach, and perform other physical activities necessary for the safe and effective execution of job duties.

Salary and benefits

The compensation for this position will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Tuerk House provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, short term disability, life insurance, pet insurance, parental leave, and an employee assistance program. Eligibility requirements apply.

Company Benefits

• Generous
• PTO: Enjoy a competitive paid time off policy to promote work-life balance.
• Health
• Benefits: Comprehensive health, dental, and vision insurance to support your overall well-being.
• Employee
• Assistance
• Program (EAP): Assistance for a variety of personal and professional matters.
• HRSA
• Eligibility: Eligible for Health Resources and Services Administration (HRSA) benefits, providing additional support and resources.
• 401K Match

Equal Employment Opportunity (EEO)

Tuerk House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application process

If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please contact this employer to ask for accommodation or an alternative application process. We are committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application and employment process.

This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job description.