American Family Care Southpoint·Durham, North Carolina
Provides general medical care and clinical support to patients in an outpatient setting under the direction of a licensed provider. Responsibilities include obtaining vitals, performing lab tests, administering treatments, and maintaining accurate patient documentation.
Benefits/Perks Paid time off Health insurance Dental insurance Retirement benefits Employee referral incentives Great small business work environment Flexible scheduling Additional perks!
Job Summary Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam Explain prescribed procedures and treatments to patients Ensure all ordered tests are performed accurately and in a timely manner Administer prescribed medications and treatments in accordance with the approved procedure Draw blood and preparation labs for reference lab processing and/or in-house processing Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions Respond to all lab messages and call back requests Perform all drug screening procedures in accordance with established rules and regulations Ensure patient immunizations are well documented and administered in accordance with the approved procedure Conduct physician referrals as well as service pre-certifications on an as-needed basis Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures Maintain complete and accurate documentation Other duties and responsibilities as assigned
Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF).
Requires an associate degree or equivalent technical schooling, or 6-12 months of related experience. AMT registration or AAMA certification is preferred.
Market context
In North Carolina, Medical Assistant roles are commonly tied to outpatient clinics, primary care, and specialty practices, where employers look for candidates who can support patient flow and documentation. This role is competitive because employers want a high school graduate with MA or CNA training preferred, 1-2 years of clinical experience, EMR and coding skills, and consistent HIPAA and OSHA compliance. Before applying, review the AI-summarized requirements and benefits here to save research time, then tailor your resume to show hands-on clinical support and system proficiency.