Ward 4- Social Services Coordinator

Join Our Team at Iona Senior Services!

Are you passionate about creating a welcoming and vibrant community for older adults? Do you thrive in a dynamic environment where you can make a meaningful impact every day? If so, we’d love for you to join Iona Senior Services as a Social Services Coordinator!

SUMMARY

• Under the supervision of the Clinical Manager, the Social Services Coordinator supports Iona’s DACL Lead Agency grant for Ward 4 by providing Information, Referral, and Assistance (IR&A), counseling support, and service coordination to older adults at congregate dining sites and throughout the ward.
• This role involves traveling to various community dining sites and senior centers, delivering informational sessions, and offering social services to both in-person and isolated homebound seniors, including home visits.
• The coordinator will also connect residents with services such as SNAP, home-delivered meals, public benefits, and home care.
• Additionally, the Social Services Coordinator will facilitate group presentations and provide one-on-one counseling on benefits program.
• This is a hybrid remote and in-person position.
• The hybrid schedule will be dictated by the business needs of Iona with consideration of the employee’s preferences.

Responsibilities

• Act as the social services liaison for congregate meal sites, collaborating with
• program managers to provide necessary resources to participants.
• Assess program participants’ service needs to deliver relevant information sessions.
• Develop short-term service plans to connect participants with benefits such as Medicaid, EPD Waiver, SNAP, and LIHEAP.
• Refer participants to appropriate agencies and community programs for additional support.
• Make referrals to Iona’s programs as needed.
• Maintain accurate documentation in the CSTARS database.
• Conduct weekly meetings with the Associate Clinical Director to review participant cases and site progress.
• Engage in Iona team meetings

Community Outreach

• Engage with community members and organizations to promote and support