University Hospitals·Concord, Ohio
Provides clinical and administrative support in an outpatient ENT setting, including rooming patients and documenting in electronic medical records. Manages patient flow and assists providers with procedures to ensure patient-centered care.
A Brief Overview The Medical Assistant provides clinical and administrative support in an outpatient setting.
This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.
What You Will Do Facilitates unit operations by managing patient flow.
Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
Performs basic patient centered care as delegated by provider Provides a safe environment for patients Additional Responsibilities Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education Completion of a Medical Assistant Program (Required) and High School Equivalent / GED (Required) Work Experience less than 1 year clinical experience as a Medical Assistant (Preferred) Knowledge, Skills, & Abilities Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency) Able to organize changing work assignments. (Required proficiency) Medical terminology knowledge. (Preferred proficiency) Basic patient care skills (Required proficiency) Patent focused (Required proficiency) Positive attitude (Required proficiency) Computer skills (Required proficiency) Licenses and Certifications Certified Medical Assistant (CMA) (Preferred) BLS (Basic Life Support) (Preferred within 90 Days) Physical Demands Standing Frequently Walking Frequently Sitting Rarely Lifting Frequently up to 50 lbs Carrying Frequently up to 50 lbs Pushing Frequently up to 50 lbs Pulling Frequently up to 50 lbs Climbing Occasionally up to 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements 10%25
Requires completion of a Medical Assistant program and a high school diploma or GED. Proficiency in basic patient care and computer skills is required, while CMA and BLS certifications are preferred.
Market context
In Ohio, Medical Assistant openings in specialty practices like ENT are typically steady because clinics need support with patient intake, vitals, rooming, and scheduling. This role is competitive when candidates bring formal MA training, strong computer skills, and preferred CMA or BLS credentials. Review the AI-summarized requirements and benefits on this page against the original posting, then confirm your program completion and certification status before applying.
