Yale New Haven Health·New Haven, Connecticut
Perform direct and indirect patient care activities, including obtaining vital signs and 12-lead ECGs under the direction of a Clinical Nurse. Collaborate with multidisciplinary teams to support patient and family needs while maintaining service excellence.
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care.
These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients.
Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration.
This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel.
Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
YNHHS Requisition ID: 182084
Requires a high school diploma or GED and a CNA or equivalent certification (e.g., Medical Assistant or Student Nurse). Candidates must have CPR certification and either two years of relevant patient care experience or the specified educational credentials.
Market context
In Connecticut, pediatric PCA openings typically favor candidates who can show hands-on patient care experience, current CPR, and a credential such as CNA, Medical Assistant, or Phlebotomy Technician. These roles can be competitive because employers often look for both child-focused bedside skills and the ability to work reliably in clinical settings. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to highlight pediatric or direct care experience.