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THE JOSSELYN CENTER NFP logo

Psychiatric Services Case Manager

THE JOSSELYN CENTER NFP·Waukegan, Illinois

$23 - $27/hr·Full Time·On Site·2-5 yrs·
Posted 1 month ago
Practice for this role

About the role

The Case Manager advocates for clients' health by coordinating personalized care and implementing effective treatment plans. They manage the transition of clients into and out of outpatient settings while maintaining detailed clinical documentation.

Job DetailsJob Location

  • Waukegan,
  • IL 60085Position
  • Type:
  • Full
  • TimeEducation
  • Level: 4
  • Year
  • DegreeSalary
  • Range: $23.08 - $27.47 Hourly Job Summary The Psychiatric Services Case Manager is dedicated to advocating for clients' health, ensuring they receive personalized and appropriate care. This role involves collaborating with healthcare professionals to support the development and implementation of effective treatment plans and managing duties assigned by the Psychiatric Services Manager. The Case Manager plays a pivotal role in coordinating care, providing support, and ensuring continuity of care for clients transitioning both into and out of outpatient settings. Schedule and Compensation Monday-Thursday 11 AM - 7 PM and Friday 9 AM - 5 PM $23.08 - $27.47 per hour Essential Responsibilities and Metrics Provides high-quality service and maintains 50% of direct service hours per month Complete Service Ticket/Progress Note within three working days of day of service Timely completion of all required documents (medication consent forms, release of information forms, lab request forms) within three business days of completed provider note and recommendations
  • Complete referral, transfer, and discharge paperwork in timely manner: referral and transfer, immediately upon need; discharge summary and instructions within three working days of discharge Under direction of psychiatric providers, case manager will provide clients medication education print outs that are focused on understanding illness, symptom management and medication compliance within three business days of completed provider note and recommendations Timely completion of client onboarding process after initial evaluation (telehealth education, client portal support, schedule follow up appointments as needed, review necessary documentation and department expectations) Take client vitals during in-person appointments Requirements Bachelors degree in a human services field (e.g., social work, psychology, counseling) Working experience in a mental health outpatient or community healthcare setting
  • Competency in
  • Microsoft
  • Office365 applications including: Word, Excel, Outlook and Zoom Strong written and verbal communication skills Highly organized and efficient in managing several cases at once Experience with SmartCare or a similar Electronic Health Record system (EHR) Bilingual in English and Spanish, with complete fluency in speaking, reading, and writing both languages (highly preferred) QualificationsQualifications Bachelor’s degree in related field Strong verbal and written communication skills Computer literacy to maintain and manage case records High organizational skills to manage several different cases at once

Requirements

A bachelor's degree in a human services field and experience in a mental health outpatient or community healthcare setting are required. Proficiency in Microsoft Office 365 and EHR systems is necessary, with bilingual fluency in English and Spanish highly preferred.

  • bachelor degree
  • Case Management
  • Patient Advocacy
  • Microsoft Office 365
  • Treatment Planning
  • Clinical Documentation
  • Bilingual English/Spanish
  • Vital Signs Collection
  • Medication Education
  • Patient Onboarding
  • SmartCare EHR

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$23 - $27/hr
Location
Waukegan, Illinois
Posted
Jun 18, 2026
Application
Employer website
THE JOSSELYN CENTER NFP logo

Hiring organization

THE JOSSELYN CENTER NFP

Josselyn is Community Mental Health Center offering a full range of care, including therapy, psychiatry, case management, art therapy, employment support and youth intensive programs. Josselyn’s vision of providing 𝘔𝘦𝘯𝘵𝘢𝘭 𝘩𝘦𝘢𝘭𝘵𝘩 𝘧𝘰𝘳 𝘢𝘭𝘭 includes a sliding fee...

Salary listed on 10 jobs
IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Behavioral health roles in Illinois

Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.

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