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  3. Case Manager - Bilingual
EC

Case Manager - Bilingual

Episcopal Community Ser·San Diego, California

$25 - $28/hr·Full Time·On Site·0-2 yrs·Posted 1 month ago
Practice for this role

About the role

The Case Manager provides behavioral health services and coordinates access to medical, mental health, and community support for families. They develop individualized service plans and conduct outreach to engage families and strengthen caregiver-child relationships.

About ECS/ Why work for us?

We want you to apply because we believe everyone can make a positive impact.

By joining ECS, you will directly improve the lives of children and their families and those facing homelessness, mental health challenges, and substance use disorders in San Diego.

Your unique skillset will be embraced as we work to break systemic barriers and create a more equitable society.

Join us in making a meaningful difference in the lives of others!

Mission

Our mission is to break barriers and transform communities through programs rooted in our tradition of action and faith in God.

Purpose

Our purpose is to cultivate a strong, vibrant, and just San Diego region.

Vision

Our overall vision is to have an abundant and equitable society where all have unlimited potential.

General Description

Under the supervision of the Program Manager, the Case Manager meets the bio-psychosocial needs of clients by providing indicated behavioral health services, case management. The Case Manager works with parents and caretakers to assist them in accessing appropriate support services and entitlements, medical care, community resources and family support systems in an effort to facilitate family well-being.

Essential Functions

In coordination with clinical staff the

Case

Manager will provide the following:

Works collaboratively with providers and community agencies to facilitate access to mental health, medical, and support services for enrolled families.

Supports the clinical intake process by conducting collateral interviews and assisting in the completion of outcome measures within expected deadlines to assess family needs and barriers.

Develops and implements individualized case management service plans in coordination with the program therapist.

Provides referrals, coordination, and linkage to services such as primary care, educational support, family resources, and rehabilitation services throughout the time the family is enrolled in the program, providing regular check-ins with families at least once every 1-2 months to provide on-going support.

Conducts outreach to engage newly referred families and those with inconsistent participation or emerging needs.

Participates in community events, coalitions, and stakeholder meetings to promote program services and strengthen referral networks.

Gathers and shares relevant community resources to support the evolving needs of program families.

Provides home- and community-based behavioral coaching in collaboration with therapists to support parenting skills and strengthen the caregiver-child relationship 9) Assists clinical team in delivering group-based services (on-site, virtual, or community-based) that promote attachment, skill building, and family well-being.

Supports family engagement activities such as phone screenings, parent group enrollment, and program announcements.

Helps families connect to a medical home and communicate with primary care providers to support coordinated care

Maintains accurate documentation of service coordination and outreach activities in the medical record.

Will seek and attend opportunities for outreach to promote PLF services in the community (e.g. schools, libraries, community parks, conferences) by conducting presentations and tabling.

Education and experience

  • Associate's degree in psychology, sociology or related field required. Bachelor's degree preferred.
  • Ability to read, write and speak both English and Spanish fluently required.
  • Previous experience working with families, children, or in behavioral health or social services is preferred.
  • Knowledge of case management principles; the impact of trauma (e.g., domestic violence, child abuse, marital problems) and how it affects the development of healthy family relationships; methods used to facilitate parental skills to enhance family relationships; cultural competencies relevant to serving the target population; ethics and standards relevant to client/staff interactions and child abuse reporting; best practices in case/client file documentation.
  • Experience in effective teamwork and collaboration with co-workers, preschool program staff, social services agencies, and other community providers.
  • Proficiency in Microsoft Office (including Word), database interfaces, Internet, data entry, PowerPoint, and email.
  • Ability to organize and set priorities, exercise sound independent judgment, and navigate modern technology (e.g., desktop computers, mobile phones, laptops, web-based systems, PDF tools).
  • Strong communication skills, including active and reflective listening, social perceptiveness, and the ability to write and speak coherently and effectively.
  • Good filing and organizational skills, excellent phone etiquette, and ability to quickly learn unfamiliar technologies.
  • Ability to work with a diverse group of clients, staff, and community representatives.

Other/Special

Must pass criminal background check, including Live Scan fingerprinting and Sex Offender Registry check.

Valid California driver’s license and automobile insurance required for personal car usage; MUST have access to reliable transportation.

Must have CPR certification or be willing to acquire on the job.

Must have medical clearance certifying absence of TB. Free from debarment.

Ability to drive to different off-site related tasks and projects.

Requirements

An Associate's degree in psychology or sociology is required, along with fluency in English and Spanish. Candidates must have a valid driver's license, reliable transportation, and be able to pass a criminal background check.

  • associate degree
  • bachelor degree
  • Case Management
  • Patient Advocacy
  • Interpersonal Communication
  • Collaboration
  • Crisis Intervention
  • Microsoft Office
  • Clinical Documentation
  • Bilingual English/Spanish
  • Community Outreach
  • Resource Coordination
  • Behavioral Health Services
  • Parenting Coaching

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$25 - $28/hr
Location
San Diego, California
Posted
Jun 18, 2026
Application
Employer website
EC

Hiring organization

Episcopal Community Ser

ECS provides $45 million in health and human services in the areas of homelessness, mental health, poverty, addiction and early childhood education and impacts more than 10,500 individuals and families annually. Operating under its mission to break barriers and transform...

Salary listed on 3 jobs
IndustryIndividual and Family Services
TypeNonprofit
Size201-500 employees
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Market context

Bilingual case managers are in steady demand

In California, bilingual Case Manager roles are often competitive because employers need staff who can support English- and Spanish-speaking clients while meeting documentation, travel, and screening requirements. This role is especially competitive if you already have an associate’s degree in psychology or sociology, a valid driver’s license, reliable transportation, and can pass a background check. Review the AI-summarized job requirements and benefits here to save time, then confirm your Spanish fluency and transportation details before applying.

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