Orthopaedic Associates of Michigan·Grand Rapids, Michigan
The DME Assistant is responsible for selecting, fitting, and maintaining orthopedic devices such as braces and splints for patients. They provide essential patient education on device usage and manage DME inventory and documentation.
Title: DME Assistant
Work Environment: Onsite in a clinical setting
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan’s most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation.
Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne – all of which are committed to optimizing their treatment outcomes.
Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals – we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life.
As a Durable Medical Equipment (DME) Assistant/Orthotic Fitter at OAM, you will play a vital role in supporting patients with musculoskeletal conditions by facilitating the proper selection, fitting, and utilization of orthopedic devices and equipment. Working closely with orthopedic surgeons, physical therapists, and patients, you will be responsible for ensuring the seamless delivery, fitting, and maintenance of various durable medical equipment, such as braces, splints, and crutches. Your expertise will contribute to improving patient mobility, comfort, and overall quality of life, as you provide personalized guidance, education, and assistance in navigating the complexities of orthopedic devices. This role requires a compassionate and detail-oriented individual with a strong commitment to enhancing patient outcomes and promoting the field of orthopedic care.
Essential Responsibilities
Review physician orders for patient care and provide desired product to the patient; properly fit device to patient.
Provide education to patient on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
Perform patient calls as necessary for additional education and problem resolution.
Track, maintain, and order DME as needed to maintain needed inventory levels.
Apply understanding of orthopedic conditions in order to follow standards of care and best practice guidelines for safety.
Document all services provided both accurately and in a timely fashion.
Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures, and any other compliance requirements.
Educate patients in regard to insurance plans and provisions, financial responsibility, and collection of patient portion.
Stay current with changing reimbursement as to maintain profitability.
Promote and foster good relations interdepartmentally with physicians, clinical staff, case managers, payers, and suppliers.
Comply with all elements of HIPAA, Medicare, Medicaid, and any other required programs.
Perform other duties or functions as assigned.
Required &
1+ year(s) of experience in the healthcare field.
High School diploma or GED.
Preferred:
BA/BS in related field.
1+ year(s) of experience with the application of durable medical equipment (DME/Orthotics) preferred.
Certified Orthopedic Fitter, Orthopedic Fitter, Orthopedic Technician, Athletic Trainer, Physical Therapy Assistant, Occupational Therapy Assistant Medical Assistant, or comparable professional medical certification preferred.
Market context
Physician openings in Michigan are often driven by ongoing demand for experienced clinicians in hospital and specialty settings, especially where pediatric and acute care expertise is needed. These roles are competitive because employers typically look for advanced training, relevant clinical experience, and comfort working in high-acuity environments. Review the AI-summarized requirements and benefits here to quickly confirm fit, then compare your pediatric anesthesiology and acute care background against the listed expectations before applying.
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