Copa Health·Phoenix, Arizona
The specialist develops service plans and acts as a consumer advocate while coordinating services and discharge plans. They provide supportive counseling, crisis intervention, and after-hours coverage for members of the Assertive Community Treatment team.
Who We're looking for Copa Health is looking for a Team Specialist to join our Assertive Community Treatment team to provide community-based behavioral health services and support to individuals with Serious Mental Illness (SMI). Working with a multidisciplinary team, the ACT Team Specialist delivers services primarily in members’ homes and community settings focusing on recovery-oriented, person-centered services designed to promote stability, independence, community integration, and achievement of individualized treatment goals. This person will provide after-hours coverage and support to all persons being served on the team. Key Responsibilities
Provides community-based behavioral health services and supports to individuals with Serious Mental Illness (SMI) in homes, shelters, hospitals, treatment facilities, and other community settings.
Works collaboratively as a member of a multidisciplinary ACT Team to facilitate recovery, promote independence, and support achievement of individualized treatment goals.
Conducts ongoing assessment of member strengths, needs, preferences, and progress and actively participates in the development, implementation, and review of treatment plans and crisis plans.
Provides rehabilitation, skill development, supportive counseling, coaching, and recovery support services designed to improve functioning and community integration.
Assists members in accessing and coordinating behavioral health, medical, housing, employment, educational, financial, and other community resources and supports.
Provides outreach and engagement services to individuals who are difficult to engage or at risk of hospitalization, incarceration, homelessness, or disengagement from services.
Serves as the primary contact for assigned members and maintains regular communication with members, families, guardians, providers, and community partners.
Copa Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pre-employment criminal background and drug testing are required. EOE.
Candidates must have a degree in a behavioral health related field or equivalent experience, ranging from a high school diploma with four years of experience to a Master's degree. A Bachelor's degree in a behavioral health field is required, though other degree combinations are accepted with corresponding experience.
Market context
Behavioral health employers in Arizona often look for candidates who can connect directly with clients through lived experience and strong community-based support skills. These roles can be competitive because they may require a high school diploma, a preferred bachelor’s degree, and quick completion of Peer Support Certification, along with a valid Arizona driver’s license and fingerprint clearance. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification timeline and clearance readiness before applying.
