Cano Health·Pembroke Pines, Florida
The Medical Assistant supports high-quality patient care by performing clinical duties such as vitals measurement, phlebotomy, and diagnostic testing. They also handle administrative tasks including EMR documentation, appointment scheduling, and care coordination to ensure seamless clinic operations.
It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
The Medical Assistant (MA) plays a key role in supporting high-quality patient care by assisting physicians and clinical staff in the examination, treatment, and overall care coordination for patients. This role requires both clinical proficiency and administrative capability, ensuring seamless operations and an exceptional patient experience.
Assist with appointment confirmations and follow scheduling protocols.
Support transportation scheduling when applicable.
Promote and assist with Patient Portal enrollment.
Make outreach calls for wellness checks, emergency preparedness, or appointment rescheduling.
Serve as a compassionate advocate for patients, helping them navigate care and recoveries post-hospitalization or urgent care visits.
Collaborate with front desk and clinical teams to ensure smooth clinic flow.
Clear telephone encounters and respond promptly to clinical messages.
Maintain up-to-date e-filing of documentation (within 48 hours).
Monitor faxes and EMR “Jellybeans” and task buckets for timely action.
Utilize tools such as Availity, state immunization portals, lab portals (LabCorp, Quest), diagnostic/specialist portals, and internal ticketing systems (Cano.Net).
Understand and support prior authorization processes.
Education & Experience
High School Diploma or equivalent.
Graduation from an accredited Medical Assistant program or Medical Assistant certification.
Active and current Basic Life Support (BLS) certification.
Minimum of two (2) years of relevant experience as a Medical Assistant.
Fluency in both English and Spanish is required.
Proficiency with electronic medical records (preferably eCW).
Ability to lift, move, and assist patients as needed (Gait training/ADA training recommended).
Certification in Medical Translation
Required: High School Diploma or equivalent
Knowledge, Skills & Proficiencies
Microsoft Office (Excel, Word, PowerPoint, Teams).
Power BI and Oracle (expense management).
TripMaster or similar transportation scheduling software.
RingCentral communication platform.
Workday (HR/time management platform).
Compassionate and patient-centered approach to care.
Strong interpersonal and communication skills.
Team player with a collaborative mindset.
Adaptable, organized, and detail-oriented.
Committed to upholding confidentiality, integrity, and quality standards.
This position is eligible to receive a performance bonus each calendar year based upon the Company’s achievement of certain financial targets and the achievement of metrics relevant to your position.
At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.
Work will involve constant driving/traveling to assigned clinics/territories.
Travel Required: Amount of Expected Travel
Yes: 0-25%
Flexibility to travel to clinical sites as needed.
Tools & Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification.
It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Cano Health is an equal opportunity/affirmative action employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health’s Notice of E-Verify Participation and the Right to Work post here [https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf]
Market context
Florida employers commonly seek Medical Assistants for physician offices and specialty clinics, and candidates with urology exposure and EMR proficiency can stand out. This role is competitive because programs, certification preference, and prior office experience help employers reduce onboarding time. Review the AI-summarized job requirements and benefits on this platform, then tailor your application to highlight your Medical Assistant training, any certification, and hands-on EMR experience.
