Mott Children's Health Center·Flint, Michigan
The Certified Medical Assistant provides clinical and clerical support, including performing laboratory procedures, administering immunizations, and maintaining medical records. They work as part of a care team to coordinate patient care and manage administrative tasks such as scheduling and billing data entry.
We are currently seeking a full-time Certified Medical Assistant to join our team! Become part of a mission-based center of pediatric excellence with an award-winning culture and excellent benefits. We are recognized as a Flint- Genesee Top 10 Employer and have been named a Top Non-Profit to Work For five years running by the Non-Profit Times, an award based on feedback from our employees.
Under the clinical supervision of a licensed provider, the Certified Medical Assistant will assist in performing various types of medical and laboratory procedures and provide clerical support to MCHC staff delivering Center health services. The Certified Medical Assistant works as a member of the care team. There is an ongoing interaction of team members to discuss roles, responsibilities, communication, and patient care coordination among team members, working together to provide and enhance the care provided by the practice. Compiles and enters program/billing data.
Essential
JOB
FUNCTIONS: Ensure accurate and complete medical records, obtain necessary information for preparing new records, ascertain insurance information, file and maintain confidentiality of all records, including clinical test results. Assist with clinical procedures, prepare clients for examination, take routine vital signs and standard growth and development. Document in EHR.
Provide laboratory procedures: phlebotomy/venipuncture, urine specimen collection and processing capillary blood sampling and other CLIA waived testing. Perform expanded duties including medication refills, administer immunizations/injections, obtain cultures, remove sutures, EKG or other procedural assistance requested by medical provider. Maintain cleanliness of client care units, equipment and work areas and assure areas are adequately supplied. Compile patient census data and prepare various administrative reports as assigned. Maintain good infection control practices. Maintain supply and equipment, inventory and ordering.
OTHER
RESPONSIBILITIES: Provide clerical/receptionist support, greet/screen clients and visitors, provide client orientation, answer/screen telephone calls, schedule/confirm appointments, take messages, process clients for MCHC providers and/or contracted health services. Answer multi-line phone system, screen calls, take and direct calls/messages as appropriate. Greet, assist, route clients and visitors as they enter the department. Prepare client records utilizing department guidelines and update consent forms, insurance information and demographic information regularly. Pull, prepare, and review client records assuring that information in the record matches information in department database, making corrections when necessary. Perform clerical duties, data entry, statistical reporting, word processing, photocopying and ordering supplies as requested. Coordinate follow up care for children seen in ER/urgent care per established CAH/P guidelines. Order necessary supplies for the Center or department health services. Participate in chart reviews and other Quality Improvement Projects. May be required to cover School Based Clinics. Other job-related duties as assigned.
Qualification
STANDARDS: Required Qualifications Graduation from an accredited Medical Assistant Program is required. Must have current and active certification through one of the following credentialing agencies: Registered Medical Assistant [RMA] – American Medical Technologists [AMT] Certified Medical Assistant [CMA] – American Association of Medical Assistants [AAMA] Certified Clinical Medical Assistant [CCMA] – National Healthcareer Association [NHA] National Certified Medical Assistant [NCMA] – National Center for Competency Testing [NCCT] Nationally Registered Certified Medical Assistant [NRCMA] – National Association for Health Professionals [NAHP] Registered Medical Assistant(AAH) [RMA(AAH)] – American Allied Health [AAH] One year of clinical MA work experience in pediatrics/adolescents, not including externships is preferred. Current CPR certification required. Basic computer skills with Microsoft Word, Excel and Outlook required. Intermediate computer skills with EHR/EMR/EDR/EPM required. Must have the ability to understand and execute both oral and written orders. Must have a reliable vehicle, a valid driver’s license with a satisfactory driving record and a minimum insurance coverage or available transportation to travel for the purposes of required Health Center business.
Persons with disabilities requiring reasonable accommodation to satisfy the requirements of the position may request a copy of the MCHC Reasonable Accommodation policy. Request for reasonable accommodation will be reviewed and evaluated on a case-by-case basis, with the understanding that the individual will be required to perform the essential functions of the position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor are they intended to express or imply any contract of employment or any part thereof.
Candidates must be a graduate of an accredited Medical Assistant program with a current active certification (e.g., CMA, RMA, CCMA) and CPR certification. Proficiency in EHR systems and Microsoft Office is required, and one year of pediatric clinical experience is preferred.
Market context
Certified Medical Assistant roles in Michigan are commonly tied to outpatient and physician-office settings, where employers look for candidates with prior office experience and a proactive, patient-focused approach. Competition can be stronger for positions that prefer CMA, CCMA, or RMA certification and offer full benefits. Review the AI-summarized requirements and benefits here to save time, then tailor your application to highlight physician-office experience and certification status.
