MN Care Services·Winona, Minnesota
Implement person-centered care plans and behavior support plans to empower individuals in their daily living and community involvement. Collect accurate behavioral data and provide coaching during escalations or emergency situations.
Follow the person's care plan and ensure all applicable documentation related to them is completed timely and accurately, such as shift notes or medication administration reports Collect accurate data to drive positive behaviors as part of the person's care plan Provide problem-solving assistance and build confidence in person served by assisting with activities such as meal planning, grocery shopping, housekeeping duties, cooking, organizational skills, financial management, and self-care Advocate for, support, and empower individuals served by providing general skill training where the skill will be used Support development of decision-making skills and informed choices in all aspects of daily living, including selection of service providers, goals, location, home decor, leisure activities, roommates, and/or personal possessions Support individuals’ desires to be involved in their community by transporting them to their intended destinations via company vehicle Coach individuals served through escalations in behavior or mood, or through emergency situations Maintain positive working relationships with teammates, Designated Coordinator, other MN Care Services staff, people served, as well as their responsible party and/or care team Adhere to the Vulnerable Adult and Child Abuse and Neglect Policies and Regulations, the Health Insurance Portability and Accountability Act (HIPAA) privacy policies and maintain confidentiality of all information pertaining to people served, their families, and MN Care Services employees Other cross-functional duties in or out of position scope, as necessary
Required Skills and/or Abilities
High school diploma/GED + 3+ years of progressive experience in behavioral, residential, or mental health settings
Core Requirements Age 21+ Valid driver’s license with a clean driving record Ability to pass MN DHS background study with fingerprinting Ability to complete and demonstrate competency in required 245D training
Highly Preferred Experience in a 245D or HCBS setting Hands-on experience implementing behavior support plans (BSPs/BIPs) Experience with structured data collection and documentation Familiarity with person-centered and trauma-informed approaches
Professional Skills & Expectations Demonstrated ability to consistently implement behavior support plans with fidelity under supervision Strong understanding of behavioral principles (e.g., function of behavior, reinforcement strategies) Proven de-escalation and crisis intervention skills, including appropriate use of trained physical interventions when necessary High-level documentation skills: accurate, objective, and timely behavioral data and service notes Ability to work independently while maintaining alignment with team direction and supervisory guidance Strong interpersonal skills with the ability to build and maintain professional boundaries Excellent organizational skills and ability to manage competing priorities in a fast-paced environment Commitment to ethical practice, confidentiality, and person-centered care Proficient with basic technology (EHR systems, email, Microsoft Office)
Physical, Behavioral, and Safety-Related Requirements
Tolerance for exposure to verbal aggression, loud noise, or unpredictable behavior from individuals Frequent standing, walking, and moving throughout the day, including following individuals during transitions or community outings Ability to lift, carry, push, or pull up to 50 pounds occasionally (e.g. assisting with mobility, moving equipment, or intervening in crisis situations) Frequent bending, stooping, reaching, kneeling, and crouching (e.g. assisting individuals with activities of daily living, working at their level) Ability to react quickly and move safely during crisis situations or behavioral escalations Manual dexterity for creating data, using paper or electronic documentation systems, and manipulating small objects or adaptive equipment Ability to implement physical intervention or restraint procedures (if trained and required by the program), including safely holding positions or moving to protect oneself and others Capability to maintain prolonged physical positions during crisis support (Standing, kneeling, or blocking) Awareness and control of body positioning and space to prevent injury to oneself or others during challenging behaviors Sufficient vision and hearing to observe clients and respond to cues, behaviors, or environmental risks
Pay and Benefits
All qualified applicants will receive consideration for employment without regard to protected status under applicable laws. MN Care Services is an E-Verify employer.
At this time, MN Care Services is not able to provide employment visa sponsorship. We also kindly request that third-party recruiters and staffing agencies do not submit candidate resumes unless a prior agreement is in place.
Requires a high school diploma/GED and at least 3 years of experience in behavioral, residential, or mental health settings. Must be 21+ with a valid driver's license and the ability to pass a DHS background study.
Market context
Behavioral health openings in Minnesota often reflect steady demand in community, residential, and outpatient settings, especially for candidates who can meet licensing, safety, and transportation requirements. These roles can be competitive because employers look for reliability, CPR/First Aid certification, a valid Minnesota driver’s license, and a clean DHS background check. Review the AI-summarized requirements and benefits here to save time, then confirm your certifications and driving record before applying.