Enhanced Care Health Worker (Uncertified)
EL HOGAR COMMUNITY SERVICES INC·Parkway, California
EL HOGAR COMMUNITY SERVICES INC·Parkway, California
The ECHW provides advocacy, health education, and direct support to connect Medi-Cal clients with healthcare providers and community resources. The role involves field-based outreach, navigating health systems, and conducting non-clinical screenings to reduce barriers to care.
include the following. Other duties may be assigned. Health Education & Outreach Support and teach recovery principles, tools and strategies for wellness. Responsible for supporting members in wellness activities Distributes and health promotion materials; completes necessary paperwork as instructed by the program director Contacts member to schedule in person meetings with care coordinators Model personal responsibility, self-advocacy, and hopefulness. Deliver health education to address barriers and promote improved physical and mental health. Provide individualized or group-based information and instruction on relevant health topics. Encourage and facilitate the use of appropriate preventive care and behavioral health services. Provide on-the-spot support during times of crisis. Health System Navigation Provide referrals to medical, behavioral, and community-based resources. Serve as a cultural liaison between clients and providers when needed. Advocate on behalf of members with service providers and agencies. Resource and Benefit Navigation Provide linkage to healthcare, social services, and community resources. Support members in attending medical, social, or community appointments, including arranging or providing transportation. Support clients in enrolling and maintaining enrollment in Medi-Cal or other health-related assistance programs. Connect clients to resources that support housing, food security, employment, and other social determinants of health. Screening & Assessment Conduct non-clinical screenings and assessments to identify service needs. Support clients in accessing appropriate services based on screening results. Documentation & Compliance Maintain accurate and timely documentation, including: Progress notes for each service encounter (individual or group). A problem list including relevant diagnoses, symptoms, social drivers, or risk factors. Meet all documentation standards required for specialty behavioral health services. Participate in regular supervision and case reviews. Adhere to all organizational and programmatic policies and procedures. Maintain client confidentiality and adhere to HIPAA regulations. Supervisory Responsibilities: This position does not have supervisory responsibilities. QualificationsQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School Diploma or GED (Required); Bachelor’s degree in Social Work, Human Services, or a related field (Preferred). Certification or ability to gain certification as a community health worker based on past experience or by enrollment in an HCAI-approved ECHW training program. Well qualified individuals may receive agency support in registration and completion of the coursework needed for certification. (Required) Demonstrated practical knowledge and skills consistent with ECHW duties. Must have lived experience aligned with the population served (e.g., experience with homelessness, incarceration, disability, or shared cultural identity). Experience supporting diverse, underserved populations including justice-involved individuals, those with mental health or substance use challenges, and individuals experiencing chronic homelessness. Ability to work collaboratively within interdisciplinary teams and across external systems. Cultural humility and commitment to trauma-informed, client-centered approaches. Valid CA Driver’s license required and no restrictions on driving license privileges. (Required) Training and Certification: Must obtain an approved ECHW certificate of completion within 18 months of providing the first ECHW service to a Medi-Cal beneficiary (Required) May begin providing services without certification within the 18-month window. Must complete at least 6 hours of continuing education annually (Required).
Requires a high school diploma or GED and a valid CA driver's license, with a bachelor's degree preferred. Candidates must have lived experience aligned with the population served and the ability to obtain ECHW certification within 18 months.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
