Cascadia Health·Wilsonville, Oregon
Provide mental health case management and skills training to clients in a community health center setting. Coordinate care with community stakeholders and advocate for clients to access necessary services and benefits.
Case Manager, QMHA (Residential Case Management - Float)
This position is co-located between Rain Garden and Alberta Plaza, supportive housing sites located in Wilsonville and NE Portland, OR, respectively.
The schedule for this position is
Monday through
Friday, 8:30 a.m. to 5:00 p.m.
Position: Case Manager, QMHA
Program: Residential Case Management
Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.
We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.
The Case Manager, QMHA works as a valuable part of the treatment team for clients in a community health center setting. The Case Manager is responsible for assisting clients access a variety of services and supports. Additionally, this role serves as an advocate and works with clients to meet their goals and needs.
This position must understand, appreciate, and respect the diversity and cultural differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of inclusion, safety, and acceptance.
This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.
Comply with laws, regulations, policies, and procedures under which the program and company operates.
Assist in crisis situations as appropriate following protocols and procedures in coordination with the treatment team.
Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.
Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.
Complete annual employee training in compliance with program and company requirements.
Provide guidance, support, and training to other staff in alignment with company mission and values.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.
• Required: Bachelor’s degree in a behavioral science field from an accredited college or university or three years of fulltime professional experience providing direct service to individuals in a social service setting. Demonstrate the competencies to become credentialed as a Qualified Mental Health Associate (QMHA), as outlined in the Oregon Administrative Rulings (OARs). Certification must be kept current and in compliance with OARs through MHACBO.
• Required: A minimum of 1 year experience working with adults with severe and persistent mental illness.
Work is performed in one or more of the following: clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Much of the work is performed during regular business hours with the potential of extending into afterhours only for crisis response. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment. Decision-making may occur in a moderate to high stress situation where a client may be experiencing a crisis.
Cascadia is an Equal Opportunity Employer. If you need assistance or accommodation due to a disability, contact us at 503-963-7654.
This position is represented by a labor union.
Starting Rate Range in USD ($)
$26.45 - $27.65
Requires a Bachelor's degree in behavioral science or three years of professional social service experience, plus one year of experience with adults with severe mental illness. Must be eligible for QMHA credentialing and possess a valid driver's license.
Market context
In Oregon, behavioral-health peer support roles often see steady demand in community mental health, recovery, and crisis support settings. These positions are competitive because employers look for lived recovery experience, certification eligibility, and practical requirements like a valid Oregon driver’s license and background clearance. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your certification path and gather documentation before applying.