Healthcare For the Homeless Inc·Baltimore, Maryland
The Housing Specialist assists clients in identifying, securing, and retaining permanent supportive housing through rental applications and landlord mediation. They coordinate housing inspections and provide tenancy-based education to ensure long-term housing stability.
Department: Housing Services
Reports To: Housing Program Coordinator
FLSA Status: Non-Exempt
Supervisor: No
Job Status: Essential Onsite at 421 Fallsway Main Clinic
8:30am - 5:00pm
The Housing Specialist provides housing-related assistance to clients entering into housing.
This position works directly with clients to guide them through rental application, resource identification, and lease signing processes.
The position helps to coordinate and track housing inspections, ensure documentation is obtained, and safety standards are met.
The position also provides tenancy-based education, conflict resolution and landlord mediation assistance to promote housing retention.
Central to this position is ensuring clients move seamlessly from temporary housing placements into permanent supportive housing.
Key Role Responsibilities
Helps clients identify, secure, and retain housing placements. Assists with the inspection process to ensure that housing units meet established safety standards.
Provides housing-based counseling and education regarding tenant rights and responsibilities. Reviews past housing history and identifies possible barriers to obtaining and retaining housing
In partnership with clients, develop and implement individualized housing plans to promote housing success. Promotes successful implementation of housing plans by providing information and referrals to community resources. Assesses and responds to tenancy problems such as late payments, damage or lease violations, inadequate income and financial assistance needs.
Partners with interdisciplinary team members and external partners to ensure clients are able to rapidly exit homelessness.
Develops new landlord relationships and cultivates existing partnerships to create a robust pool of safe and affordable housing options for clients exiting homelessness and relocating. Networks with property managers and provides mediation services when needed.
Prepares and maintains client records, documentation, and up-to-date files required for the leasing process. Conducts annual review of files to ensure grant compliance and provides statistical information for reports.
Completes and updates HMIS documentation to include program entry, monthly and annual client assessments in accordance with grant requirements. Accesses and collects data from HMIS database to promote care coordination activities
Completes documentation within the client’s electronic health record in a manner that is easy to understand and in accordance with established formats and required timeframes.
Knowledge, Experience and Skills
Experience
Two years of experience in connecting individuals to essential services including healthcare, mental health, and addiction services
Experience working with permanent supportive housing programs that utilize rental assistance, tenant-based vouchers and project-based vouchers strongly preferred
Experience working in a health care setting preferred
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Be part of a mission-driven team committed to racial equity, social justice, and community wellness.
Work in a dynamic, people-first organization that centers compassion, authenticity, and hope.
Receive training and support to grow in your advocacy and peer work.
Help shape the future of housing and recovery services in Baltimore.
https://www.hchmd.org/who-we-help [https://www.hchmd.org/who-we-help]
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Join us in advancing health equity and delivering exceptional care to our community’s most underserved populations. Apply today to be a part of something bigger.
Health Care for the Homeless is an equal opportunity employer.
Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States.
We use the E-Verify system to confirm employment eligibility in accordance with federal law.
Requires two years of experience connecting individuals to essential services and a valid Maryland driver's license with a personal vehicle. An associate's degree in human services or a related field is preferred.
Market context
Behavioral-health roles in Maryland are typically driven by ongoing demand in community programs, outpatient settings, and care teams supporting patients with complex needs. These positions can be competitive because employers often look for a high school diploma or GED, at least two years of related experience, and an active American Heart Association BLS certification. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm your certification status and recent experience before applying.