Trinity Health·Grand Rapids, Michigan
Provides direct patient care and support for unit activities under the direction of a Registered Nurse. Responsibilities include specimen collection, processing, patient transport, and coordinating appointments.
Provides welcoming and a resourceful presence as a first contact for patients, families, friends and visitors. Delivers patient care and provides support for unit activities under the clinical direction of a Registered Nurse. Provides specimen collection and processing services. Schedules patient appointments and helps coordinate outside appointments for care continuation What the Surgical Optimization Nurse Assistant will do: Observes patient’s condition and progress (or lack of progress) toward defined outcomes, in collaboration with the RN; and documents observations. Delivers patient care based on standards of care, standards of practice, and policies and procedures in collaboration with the RN. Supports unit activities by transporting patients, maintaining physical work environment in orderly manner as directed; answering patient call lights and responding to patient requests; transporting specimens, blood, non-narcotic pharmaceuticals, supplies, and medical records as needed. Performs venipuncture collections on patients ranging from pediatric to geriatric. Specimen processing for testing. Correctly identifies patients and accurately enters patient encounter demographics. Communicates and collaborates with patients, visitors and families in a professional and helpful manner. Acknowledges and greets people in a warm and inviting manner as they approach the main desk. Gives accurate information and directions to patients, visitors and families. Assists in directions and assigning patient/family escort when necessary. What the Surgical Optimization Nurse Assistant will need: Required: High School diploma or equivalent Current Basic Cardiac Life Support (BCLS) certification Certified Nursing Assistant, 6 months experience in direct patient care as a Patient Care Assistant or Nurse Technician; OR completion of at least 1 clinical rotation in nursing school.
Completion of a nursing assistant program. Phlebotomy trained or phlebotomy technical school. Associate degree or an equivalent combination of education and experience. Certified Nurse Aide (CNA) certification. Health Unit Coordinator Certification One year of experience as a PCA/CNA/MA/HUC with patient care experience. Phlebotomy experience.
Requires a high school diploma, BCLS certification, and either CNA certification with 6 months experience or completion of a nursing school clinical rotation. Phlebotomy training and an associate degree are preferred.
Market context
In Michigan, support-services roles in healthcare often stay active because clinics and practices need dependable staff who can handle patient-facing and back-office tasks. These positions are competitive because employers commonly require a high school diploma, completion of a competency-based medical assistant training program, and timely BLS plus a recognized Medical Assistant certification. Review the AI-summarized requirements and benefits here to quickly compare fit and confirm your certification timeline before applying.