Sutter Health·Oakland, California
Provides clinical and clerical support to providers and patient care teams to ensure high-quality delivery of care. Performs back-office tasks and assists in implementing medical plans of care under clinician direction.
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). EDUCATION: HS Diploma: High School Diploma or General Education Diploma (GED) Other: Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days) OR Completion of Sutter Health on-the-job training in medical assisting equivalent to one year CERTIFICATION & LICENSURE: BLS-Basic Life Support Healthcare Provider TYPICAL EXPERIENCE: 1 year of recent relevant experience. SKILLS AND KNOWLEDGE: General knowledge of various medical procedures, views, and equipment. Basic understanding of human anatomy, physiology, pathology, and medical terminology. Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR). Ability to
prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $32.68 to $40.85 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.
Requires a high school diploma and completion of a Medical Assistant course or equivalent on-the-job training. Must hold a BLS certification and have one year of recent relevant experience.
Market context
In California, support-services roles in outpatient and clinic settings are typically in steady demand because they help keep patient flow, documentation, and front-desk or clinical support running smoothly. These positions can be competitive when employers want candidates with a high school diploma, a medical assistant certificate, BLS certification, and prior outpatient experience. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your certification dates and outpatient experience before applying.