Metrocare Services·Dallas, Texas
Provide psychosocial rehabilitation and service coordination for adults with serious mental illness to maximize functioning and reduce hospitalization. Responsibilities include developing recovery plans, conducting crisis interventions, and coordinating care with interdisciplinary teams.
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders.
Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The QMHP-Adult Intensive position provides psychosocial/rehabilitative service to adults with serious mental illness.
Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, engagement into treatment, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care.
The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community.
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Effective verbal and written communication skills.
Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
Ability to handle multiple task and special projects simultaneously.
Able to work autonomously with minimal or no supervision.
Able to maintain a high level of professionalism and confidentiality.
Adult Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing.
• Basic math skills required.
Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Ability to organize work flow and execute clinical services with difficult population
Ability to effectively manage a caseload of 15-25 individuals with varying needs.
Ability to problem solve, exercise good judgment, and make sound clinical decisions.
Skilled in using tact and diplomacy in interacting with staff and individuals.
Ability to work as a team member.
Able to maintain work in 95% compliance of standards at all times.
Effective written and verbal communication skills.
Ability to organize and prioritize tasks.
Able to work independently with minimal supervision.
Able to work flexible hours.
Ability to successfully use an automated clinical record keeping system.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state.
If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business.
Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business.
Must have an acceptable driving record.
Benefits: Information and Perks:
Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please
Requires a Bachelor's degree with 30 credit hours in social or behavioral sciences and 1-3 years of mental health experience, or a Master's degree in a related field. A valid driver's license and the ability to work flexible hours including on-call rotations are mandatory.
Market context
Behavioral-health openings in Texas often favor licensed clinicians because employers need candidates who can step into patient-facing care with minimal onboarding. Competition is shaped by the required master’s degree, Texas license, and preferred psychiatric experience, plus CPR and CPI certifications. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your license type and highlight any psychiatric or crisis-care experience in your application.
