Northwell·Amityville, New York
The Case Coordinator manages clinical psychosocial assessments, treatment planning, and discharge coordination for patients. They collaborate with multidisciplinary teams and external agencies to ensure safe and effective care at the least restrictive level.
Case Coordinator is responsible for a range of services to each patient during his/her length of stay, including: clinical psychosocial assessment, treatment and discharge planning. Direct service is provided in context of individual, family and group treatment modalities. Case coordination is facilitated by communication and collaboration with multidisciplined staff members, the patient, collaterals (family, school, legal, case managers), and managed care organizations across the continuum of care. The focus of case coordination is to ensure safe, effective, solution focused treatment at the least restrictive level of care possible.
1. Uses clinical knowledge of psychosocial dynamics and interviewing techniques to gather psychosocial history information, define presenting problem(s), assess strengths and liabilities, and formulate discharge goals.
2.Coordinates development of individualized interdisciplinary treatment plans.
3.Coordinates the activities and input of the treatment team members, community resources, and payers to meet the treatment needs of the patients (and families.)
4.Ensures appropriate resource utilization via utilization review process and conducts timely and efficient concurrent reviews with insurance companies if required
5.Facilitates contact with families and relevant collateral resources to maximize their involvement and understanding of treatment goals/discharge criteria.
6.Provides individual, family and group treatment.
7.Actively participates in treatment meetings.
8.Documents assessments, interventions, and discharge-planning process in a clear, concise, and timely manner.
9.Evaluates patient response to treatment.
10.Coordinates discharge plan with patient, family, treatment team, case managers, outpatient providers, payer source.
11.Develops and maintains cooperative working relationships with community health, welfare and social agencies, and reaches out to the community to develop new resources.
12.Assesses, integrates and appropriately uses all information provided by both department and outside contacts which may affect the delivery of services in the health care setting, including new regulations, legislation and clinical data.
13.Contributes to service and hospital program improvement by serving regularly and productively on department, service and hospital committees.
14.Assists with performance improvement activities and program development.
15.Performs related duties, as required.
*ADA Essential Functions
*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
A Master's degree in Social Work, Mental Health Counseling, or Marriage and Family Therapy is required, along with relevant licensure (LMSW, LMHC, or LMFT). One year of experience in case coordination is preferred.
Market context
In New York, case coordinator roles in social work are often tied to behavioral health, hospital, and community-based care settings, where employers look for candidates who can manage referrals, documentation, and follow-up across services. This role is competitive because it requires a master’s degree plus licensure, and experience coordinating cases can strengthen your application. Review the AI-summarized requirements and benefits here to save time, then tailor your resume to show licensure, care coordination, and client communication experience.
