Duke Careers·Durham, North Carolina
Provide comprehensive administrative and clerical support to physicians and advanced providers within the Pediatrics ER Medicine division. Key duties include managing calendars, coordinating faculty onboarding, processing expense reports, and handling general office operations.
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Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
JOB LOCATION Department of Pediatrics – 2301 Erwin Rd.
T level, Durham, NC JOB SUMMARY We are seeking a Provider Support Assistant to perform administrative responsibilities in support of one or more physician(s) and/or advanced provider(s).
Job duties and responsibilities
Maintain calendars and process administrative requests for 29 attending physicians. Update daily schedule changes on Qgenda. Escalate requests as needed.
Division administrative support for faculty recruitment and onboarding: Coordinate with recruiter providing faculty availability for interviews, reserve meeting rooms, coordinate dinner reservations and process payments. Assist new faculty by coordinating meeting scheduling, requesting badge access and completing other onboarding tasks. CME credit manager for division. Submit applications, track attendance for all division conferences (weekly), send out weekly email with conference speaking agendas and assist with distributing CME codes to participants. Expense report initiator. As the faculty delegate, appropriately create expense reports and attach receipts, monitor workflow progress to ensure compliance and track expenditures for future reporting. Buy at Duke rep for division. Process purchases, perform goods receipts, clear P-Card expenses.
Primary clerical point of contact: answer office phone, process faxes, distribute mail, request website updates, submit IT tickets and office-related maintenance orders, order keys.
High school diploma or equivalent education required. One-year experience of clerical or general office support required.
Market context
Provider Support Assistant roles in pediatric emergency medicine in North Carolina are often tied to busy hospital and clinic settings that need dependable front-office and clerical support. Competition can be stronger for candidates who already have one year of office or administrative experience and can work accurately in fast-paced care environments. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to highlight high school completion, clerical experience, and comfort supporting clinical teams.
