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  3. Peer Engagement Specialist - Homeless Services
EC

Peer Engagement Specialist - Homeless Services

Eliot Community Human Services·Springfield, Massachusetts

$20 - $25/hr·Full Time·On Site·0-2 yrs·
Posted 15 days ago
Practice for this role

About the role

Perform outreach and engagement to identify and support homeless individuals in public spaces and shelters. Coordinate with community resources and service providers to ensure integrated delivery of housing and mental health services.

Join eliot – a place to belong, grow, and inspire change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits: AT ELIOT

  • We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:
  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a dedicated Peer Engagement Specialist to join our PATH (Project for Assistance in Transition from Homelessness) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with serious mental illness, including those with co-occurring substance use disorders. The ideal person will have the ability to provide outstanding support skills and have lived experience of homelessness, mental health or substance abuse in the past and have an established recovery process.

Responsibilities

  • Perform outreach and engagement activities to identify homeless people living in public places, drop in centers, meal sites and shelters.
  • Provide supplies such as warm clothing, blankets, and food to reduce risk of harm on the streets.
  • Encourage use of shelter, meal sites, and other related services for those who are unsheltered.
  • Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.
  • Coordinate efforts with the other service providers to ensure integrated service delivery for consumers.

Qualifications

  • Requires a high school diploma/GED equivalent
  • Must have lived experience of homelessness, mental health or substance use in the past and have an established recovery process.
  • Strong commitment to mental health recovery.
  • Skills to establish supportive relationships with persons with severe and persistent mental illnesses and respect for their preferences for treatment.
  • Ability to provide flexible services that are community based and focused on teamwork.
  • Must have a valid driver’s license and reliable transportation to and from work and for the transportation of consumers as needed.
  • Peer Specialist Certification a plus
  • Bilingual in Spanish a plus

Compensation

  • HS/BA - $20.04/hour
  • MA - $25.33/hour

Hours: Monday-Friday, 9am-5pm

Hourly Rate

$20.04—$25.33 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Requirements

Requires a high school diploma and lived experience with homelessness, mental health, or substance use with an established recovery process. Must possess a valid driver's license and reliable transportation.

  • high school
  • bachelor degree
  • postgraduate degree
  • Teamwork
  • Case Management
  • Outreach
  • Relationship Building
  • Crisis Intervention
  • Engagement
  • Mental Health Support
  • Community Resource Coordination
  • Spanish Bilingualism
  • Substance Abuse Recovery Support

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$20 - $25/hr
Location
Springfield, Massachusetts
Posted
Jul 13, 2026
Application
Employer website
EC

Hiring organization

Eliot Community Human Services

For over 70 years, Eliot has been providing hope, healing and opportunity to children, youth, families, and adults throughout Massachusetts. Eliot's behavioral health and human services programming is evidence-based and measurement-driven, positively impacting the lives of...

Salary listed on 78 jobs
IndustryMental Health Care
TypeNonprofit
Size1,001-5,000 employees
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Market context

Behavioral health roles remain active in Massachusetts

In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.

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