TANF Case Manager

We help our neighbors meet immediate needs and face long-term challenges.

We steward our resources with transparency and efficiency.

Together, we create a community where everyone is able to live with dignity and hope.

Impelled by the love and teaching of Jesus Christ, while respecting the dignity and potential of all people, we collaborate to offer life-giving programs, advocate for the voiceless and empower the vulnerable to foster a just society .Catholic Charities Archdiocese of New Orleans (CCANO) has been an open door, a warm welcome, dry ground, a defending voice, and a hand up for generations of Louisiana residents.

Our shared stories and strong roots help a diverse community stand tall together.

Meeting the needs of the whole person is our continued commitment.

The Case Manager is responsible for providing comprehensive case management services to homeless and at-risk families participating in the TANF Homeless Program. The Case Manager assists families in obtaining and maintaining stable housing, accessing public benefits, overcoming barriers to self-sufficiency, and achieving goals identified in their Family Case Plan. Services are provided throughout Orleans, Jefferson, and St. Tammany Parishes.

Conduct client intake, eligibility determination, and program enrollment.

Complete comprehensive needs assessments to identify barriers affecting housing stability.

Develop individualized Case Plans with measurable goals, interventions, and target dates.

Meet with participants regularly to monitor progress and update case plans.

Assist families in locating and securing safe and affordable housing.

Provide landlord advocacy and negotiation on behalf of clients.

Educate participants regarding tenant rights, lease agreements, budgeting, debt management, and financial literacy.

Refer families for assistance with applications for SNAP, Medicaid, TANF, SSI/SSDI, and other benefits.

Coordinate referrals to community resources including mental health, substance abuse treatment, parenting education and life skills training.

Assist families with school enrollment and other child-related support services.

Maintain accurate client records, case notes, service documentation, and program reports.

Participate in case reviews, staff meetings, and program monitoring activities.

Ensure compliance with TANF requirements

Enter all clients demographic information and services in Apricot.

Perform other duties as assigned by the Program Director.

Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or related field preferred.

Minimum of one years of experience in case management, housing services, homeless services, or human services programs preferred.

Knowledge of community resources and public assistance programs.

Strong assessment, documentation, and organizational skills.

Ability to work effectively with individuals and families experiencing crisis and homelessness.

Proficiency in Microsoft Office and electronic case management systems.

Valid Louisiana driver's license.

Reliable transportation.

Ability to travel throughout Orleans, Jefferson, and St. Tammany Parishes.

Must be willing to travel to Covington at least once per week to meet with program participants.

The Catholic Charities Archdiocese of New Orleans is an Equal Opportunity Employer At the CCANO , we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws.

The CCANO expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here.

Improper interference with the ability of CCANO employees to perform their expected job duties is absolutely not tolerated.

The CCANO complies with applicable state and local laws governing non-discrimination in employment in every location in which CCANO has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.