Highmark Health·Jefferson Hills, Pennsylvania
This role involves collaborating across disciplines to assess and document psychosocial factors affecting patient illness and care continuity, including services like discharge planning, counseling, and crisis intervention. Essential duties include completing psychosocial assessments, providing crisis intervention, engaging the patient/family in discharge planning for post-acute resources, and educating teams on psychosocial factors related to illness.
Job Description: :
This job collaborates with all disciplines for assessing, planning, implementing and evaluating / documenting psychosocial factors which contribute to patients' illnesses and/or have an impact on continuity of care; scope of services may include, but is not limited to, discharge planning, counseling, crisis intervention, information and referral, domestic violence, drug and alcohol abuse, suspected abuse, psychiatric services and guardianships per regulatory requirements. Services may be provided both inpatient and outpatient.
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org [HRServices@highmarkhealth.org]
California Consumer Privacy Act Employees, Contractors, and Applicants Notice [https://dokumfe7mps0i.cloudfront.net/oms/4391/document/2026/1/doclib_458575_QLVK9_1769448333304228022_1769448333396/1769448333396.pdf]
Market context
Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.