International Rescue Committee·New York
The Caseworker provides trauma-informed services to refugees and immigrants to support resettlement and self-sufficiency. Responsibilities include coordinating essential services, developing individualized self-sufficiency plans, and maintaining relationships with service providers.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.
The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.
Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
Conduct intake services with clients to assess needs. Develop self-sufficiency plans and timelines in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.
Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
May train and lead the activities of volunteers and interns.
Other duties as assigned.
Bachelor’s degree in social work or related field of study preferred.
This position has an end date of July 31, 2027.
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct [https://www.rescue.org/page/our-code-conduct].
Our Standards are Integrity, Service, Equality and Accountability.
In accordance with these values, the IRC operates and enforces policies on Safeguarding [https://www.rescue.org/page/safeguarding], Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.
IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.
IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
https://careers.rescue.org/us/en/cookiesettings [https://careers.rescue.org/us/en/cookiesettings]
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
Market context
In New York, caseworker openings are often driven by ongoing demand in human services, child welfare, and community support programs. These roles can be competitive because employers typically look for a bachelor’s degree in social work or a related field, at least 2 years of human services experience, a valid driver’s license, access to a vehicle, and English proficiency. Review the AI-summarized requirements and benefits here to save time before applying, and confirm your transportation and documentation are ready.
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