Care Resource Community Health Centers, Inc.·Miami, Florida
Acts as a liaison between clients and medical or social service providers to remove barriers to housing and healthcare. Responsibilities include conducting intakes, searching for housing, and negotiating with landlords to ensure housing stability.
Serves as a liaison, coordinator and/or advocate between the Homelessness, Housing case Management, Medical Care departments or other community medical or agency service provider to remove Homelessness barriers to House /care for clients.
Accompanies clients to Housing, medical, mental health, substance use disorder treatment or social service appointments to improve Housing Stability and medical care· Creates rapport within client interaction to help each progress in their Housing Issue to avoid homelessness situation.
Interviews prospective clients to determine Homeless need, individual needs, and eligibility for various medical and social services, enrolling them into available community programs.
Maintains organized system of tracking client outcomes through the services point systems (HMIS) and follow up with the goal of seeing clients progress toward improvements in their lives.
Conduct initial interview/intake and client housing barriers and other assessments. Gather and document all necessary information for program eligibility and case plans.
Help program participants identify potential neighborhoods where they wish to live, conduct housing searches in said areas and negotiate with potential landlords on behalf of the participants.
Services Planning and Documentation
Conduct research, outreach, education, and public relations to build a pool of landlords and property management companies willing to rent to program participants.
Coordinates, support and follows up on medical treatments.
Maintains an average annual active caseload as assigned by the supervisor.
Assist in the processing and submission of applications for housing (subsidized and unsubsidized).
Inputs client information using electronic data entry according to agency and departmental guidance.
Maintains comprehensive knowledge of community services to apply knowledge of services to individual client needs.
Supports billing through concurrent documentation of service provided and budget activities as required (i.e., reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH, HIMS, NextGen and client electronic health records).
Participates in staff training sessions within the timeframes specified and as required by the agency and the funding source.
Participates in agency developmental activities as requested.
Other duties as assigned.
Participates in agency developmental activities as requested.
constant sitting, walking, and hearing, talking in person and talking on the phone. Occasional driving stretching/reaching, and standing are required. Work usually performed in an office setting.
Travel Requirements and Details Own transportation required/ Home, Airport, streets Visits/ Annual.
Work Experience Two (2) years of related work experience is required. Knowledge of homeless community resources and community services is required. Experience to work with multicultural and diverse population. Experience in Rapid Re-Housing program, Permanent Supportive Housing and FQHC program.
High school diploma is required.
This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.
https://info.flclearinghouse.com [https://info.flclearinghouse.com/]
Market context
In Florida, behavioral-health roles are typically in steady demand across community clinics, schools, and care settings serving diverse populations. Competition often centers on licensure status, supervised experience, and the ability to work well with interdisciplinary teams while applying mental health ethics and cultural awareness. Review the full posting carefully and confirm your Master’s degree, Registered Intern License, and communication experience; this platform’s AI-summarized requirements and benefits can save you time by condensing the original job description.
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