Community Connections, Inc.·District of Columbia
Manage a caseload of up to 25 residents to provide housing placement and community-based supportive services. Develop individualized housing stability plans and conduct frequent field visits to ensure client self-sufficiency.
Postion type: Essential Onsite
$45,050 - $63,600 depending on years of experience
The Bilingual Permanent Supportive Housing (PSHP) Case Manager, Scattered Site, will manage a case load of up to 25 individual residents or families located in scattered sites or site-based locations in Washington, D.C. The Case Manager will deliver housing placement and community-based supportive services to a group of clients assessed, prioritized, and referred from the Department of Human Services (DHS). This position does require usage of personal vehicle to travel around the community to meet clients and clients’ network.
This position qualifies for a Bilingual Pay Differential based on Community Connections Bilingual Pay Differential policy.
Key responsibilities
Work with individual clients and/or families to develop service plans, set goals and implement strategies to meet goals under the direction of the PSHP Program Manager.
Ensure that each client has an individualized housing stability plan that is shared with all appropriate providers and network members.
Develops supportive relationships with client to enhance their ability to be self-sufficient.
Assist in processing housing applications, lease agreements with landlords, families and contractors when needed.
Assists clients in acquiring skills and resources necessary for successful community living with at least 80% of the time being spent in direct contact with consumers and network members either in person or via telephone.
Provide support and consultation to members of the client’s network with at least 70% of the time spent in the field conducting monthly home visits, community visits, and phone calls.
Develop strategies with the client so that he or she can maintain living outside of institutional settings.
Assess and refer each client to the appropriate supportive services to achieve Service Plan goals.
Participate in psycho-educational and skill development groups as appropriate.
Participate in on-going training activities offered by CC and DHS.
Complete documentation within 48 hours of contact with consumer or network member.
In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:
Models and reinforces Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia, many of whom are coping with challenges including mental illness, addiction, and the aftermath of trauma and abuse.
Models and reinforces Community Connections values of quality, innovation, respect, equity, and integrity daily.
Reinforces Community Connection’s commitment to diversity, equity, and inclusion.
Protects the privacy of our consumer’s protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
Completes and stays current on role specific and organizational wide training.
Performs other duties as assigned on an as-needed basis.
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Requires a Bachelor's degree in a social service field or a high school diploma with 4+ years of experience, plus a valid driver's license. Candidates must have at least one year of case management experience and fluency in Spanish.
Market context
In the District of Columbia, supportive housing roles often draw candidates with direct case management experience and bilingual Spanish skills, especially when the work involves coordinating services for vulnerable residents. This position is competitive because it requires both a human services background and practical readiness, including a valid driver’s license and auto insurance. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm your Spanish proficiency and case management examples before applying.
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