SYMBA CENTER·Victorville, California
The role focuses on acquiring and developing housing inventory by building relationships with landlords and property managers. The Case Manager provides advocacy and coaching to help homeless and underserved clients achieve independent and self-sufficient living.
Search for and develop housing options for agency programs. Build relationships with property managers and landlords to support housing inventory. Conduct housing and utility inspections, including reporting. Prepare rent reasonableness assessments and confirm client rent payments monthly. Assist clients with housing applications, searches, and connections. Uphold core values of integrity, transparency, accountability, respect, and responsibility. Act with the highest ethical standards on behalf of Symba Center. Foster openness and accountability with colleagues, volunteers, and donors. Take personal responsibility for performance and maintain confidentiality. Advocate for clients with landlords and support moving logistics. Establish procedures and contacts for housing retention, including crisis plans and early intervention services. Identify resources for covering expenses such as security deposits and moving costs. Assist with housing applications and required documentation (e.g., Social Security cards, birth certificates). Support clients in benefits advocacy, including SSI eligibility and application processes, possibly through subcontracting for specialized skills. Support clients in applying for health insurance and other benefits. Identify resources for rent subsidies, such as HUD’s Housing Choice Voucher Program (Section 8) and local assistance programs. Provide services following best practices for individuals experiencing homelessness with complex health, disability, or behavioral health conditions. Perform other duties as assigned. QualificationsEducation & Experience: High School Diploma or equivalent qualification required. 2-3 years relevant experience in Housing Navigation and/or related Case Management services required. Valid, unrestricted CA driver’s license. Certification in Basic Life Support (BLS) from the American Heart Association (AHA) or the American Red Cross preferred. Knowledge and proficiency in Google Workspace, including Gmail, Google Docs, Google Sheets, and Google Calendar, is preferred. Must be comfortable working in a transitional housing environment. Must successfully pass a background check.
Candidates must have a high school diploma and 2-3 years of experience in housing navigation or related case management. A valid California driver's license is required, and BLS certification is preferred.
Market context
In California, Case Manager/Housing Navigator roles are often tied to ongoing demand for housing support, case coordination, and client advocacy across community-based services. These positions are competitive because employers typically look for experience in housing navigation or related case management, plus practical requirements like a valid CA driver’s license; preferred BLS certification and Google Workspace skills can help you stand out. Review the AI-summarized requirements and benefits here to quickly compare fit before applying, since they are distilled from the original job description and save you research time.