Oak Park Township·Oak Park, Illinois
The Care Coordinator provides comprehensive assessments and develops individualized care plans for seniors and adults with disabilities. They manage ongoing case coordination, link participants to community services, and maintain required state documentation.
The mission of Senior Services is to enhance the quality of life for seniors and people with disabilities in our community by providing a broad array of supportive services that promote the values of independence, self-esteem, and dignity.
Job Summary The Spanish speaking care coordinator provides comprehensive assessment, care plan development, linkage to services and on-going case management for older adults to maximize functioning and independence in the community.
Essential Job Functions 1.Develop, maintain and apply understanding of local, state, and federal programming, benefits, and services available to seniors and adults with disabilities age 18-59; including Township policies, procedures, and services. 2. Comprehensively assess participant needs within the home environment to include: cognitive function, physical health, ability to perform activities of daily living within the home environment, emotional well being, social support and financial resources. 3.Develop an individualized plan of care with linkage to appropriate community-based services and benefit programs as determined by participant need. 4.Respect the participant’s right to self-determination in all areas of assessment and care plan development. 5.Involve the participant in all aspects of care development, utilizing resources from all sources, both public and private, to ensure the most appropriate plan for each participant. 6.Make every effort to involve and assist families in the process whenever possible and appropriate. 7.Provide on-going monitoring of service and participant needs. 8.Complete assessment tools and maintain documentation as required by the standards of the Illinois Department on Aging. 9.Demonstrate professional written and verbal communication and the ability to provide participants with information regarding services available, with ongoing monitoring and follow-up of service and participant needs. 10.Allow participants to voice grievances without discrimination or reprisal; provide reports and information to the appropriate program supervisor, if needed. 11.Maintain participant confidentiality and respect participant property. 12.To complete data entry and billing information for participants on monthly basis. 13.Ensure completion of required trainings to maintain state certification. 14.Serve as backup for intake line and/or phone coverage, as needed. 15.Ensure on-site coverage for walk-in traffic to the office for participants, familymembers, caregivers in need of service. 16.Attend Township meetings, trainings, and conferences as required. 17.Other duties as assigned by supervisor and senior leadership staff.
The qualifications listed above are guidelines. Other combinations of education and experience, which could provide the necessary knowledge, skills, and abilities to perform this job, may be considered.
Title III, Medicaid, Medicare, the Community Care Program, Social Security(SSI/SSDI) and other community services.
Social, psychological and physiological aspects of aging.
Conducting comprehensive assessment, service plan development and follow up.
Reconciliation of billed claims & reimbursements, troubleshooting rejected billing
Computer systems including hardware and basic software programs.
Develop a proficiency in navigating state databases such as Case Management System (CMS), Case Management Information Systems(CMIS), Participant Search Screen (PSS) and the electronic Community Care
Market context
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