Southeast Orthopedic Specialists·Jacksonville, Florida
The Medical Records Clerk is responsible for maintaining, retrieving, and auditing patient files and data. They also handle requests for medical records, manage correspondence, and support office operations through telephone and administrative tasks.
Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.
Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo is the managing partner of Arizona-based entities, CORE Institute, Northern Arizona Orthopaedics, CORE Institute Specialty Hospital, Michigan-based CORE Institute, and Florida-based Southeast Orthopedic Specialists.
As Southeast Orthopedic Specialists continues to grow, we are looking for a Medical Records Clerk.
Please see below for the functions and requirements to be a Medical Records Clerk with Southeast Orthopedic Specialists.
Essential functions
Maintains patient files and retrieves files for scheduled appointments; files study patient charts; files all patient data upon receipt of information; initiates record for new patients and creates computer index; prepares file labels; maintains filing statistics; audits filing sequence.
Responds to requests for medical records; processes letters and reports; answers and directs telephone calls.
Retrieves patient schedules from computer system; distributes lab reports to physicians, and materials to other departments; requests information from various departments; responds to correspondence requests.
May photocopy records and documents for billing and/or legal services; sends and receives information via facsimile machine.
Keeps supervisor informed of problems or issues; monitors supplies needed; performs other duties as assigned.
SKILLS
Interpersonal/human relations skills.
Organizational skills.
Telephone etiquette skills.
Abilities
Ability to maintain records and files.
Ability to operate personal computer.
Ability to maintain confidentiality.
Ability to exert physical effort maintaining and distributing files
Environmental working conditions
Normal office environment.
Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Physical/Mental demands
Requires sitting approximately 90%, walking and standing associated with a normal office environment.
Some bending and stretching required.
Manual dexterity using a calculator and computer keyboard.
#SOS
A high school diploma or GED is preferred, along with previous experience in a medical office setting. Candidates must be able to operate office equipment and maintain strict patient confidentiality.
Market context
In Florida, administration roles in healthcare often draw steady interest because employers want candidates who can keep patient flow, records, and front-office tasks organized. These positions are competitive when applicants bring clinical-setting experience, especially a medical background such as Medical Assistant work, along with strong communication and scheduling skills. Review the AI-summarized requirements and benefits on this platform to save time, and confirm your experience matches the clinical setting and diploma requirement before applying.