Weill Cornell Medical College·New York
Responsible for managing patient flow, scheduling, and front-end revenue cycle processes including payment collection. Provides administrative and organizational support to physicians, including managing research activities and academic schedules.
Title: Senior Medical Secretary
Location: Upper East Side
Unit: Peripheral Neuropathy
Work Days: Monday-Friday
35.00
Exemption Status: Non-Exempt
$27.69 - $30.77
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Under supervision, is responsible for assisting physicians with patient care, administrative, and organizational tasks as they relate to patient flow and the conveyance of a positive image of the physicians practiceJob Responsibilities Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable. May also discuss patient’s responsibility for payments If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required. Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application. Monitors schedules for wait lists, re-schedules and cancellations. May assist with coordination of follow-up care including scheduling of laboratory/diagnostic tests and prescription requests. Maintains physicians’ administrative (research and academic) and clinical/surgical schedules. Prepares charges and payments for submission to the billing office. Identifies delinquent accounts for collection activities. Reviews status of accounts with physician to determine next steps. Assists with physicians’ research activities, if applicable. Assists in the preparation of lectures and presentations. If applicable, prepares travel arrangements for business purposes; prepares travel schedule and presentation documents for conferences and lectures. Updates physicians’ CV and credentialing documentation as needed. Initiates and prepares written correspondence as needed and based on functional needs. May be responsible for chaperone duties during patient exams as needed. Education High School Diploma Experience Approximately 2 or more years of prior related experienceKnowledge, Skills and Abilities Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care). Knowledge of CPT, ICD-9, and ICD-10 coding. Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance. Licenses and Certifications Working Conditions/Physical Demands Standard office work
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Requires a high school diploma and approximately two or more years of related experience. Proficiency in EPIC or similar eMR systems and knowledge of medical coding (CPT, ICD) and insurance reimbursement is required.
Market context
Administration roles in New York are often in steady demand across healthcare settings, especially when candidates can support compliance, coordination, and day-to-day operations. These positions are competitive because employers may prefer a bachelor’s degree, with added value for life sciences, public health, or advanced medical credentials, plus ACRP or SOCRA certification. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show relevant administrative and regulatory experience.
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