Yale New Haven Health·New Haven, Connecticut
Provides patient-centered care in a pediatric outpatient setting, including rooming patients and performing clinical tasks like vital signs and specimen collection. Collaborates with the interdisciplinary healthcare team to ensure safe, high-quality patient experiences and administrative support.
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs.
Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience.
Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics.
These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes.
Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration.
This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel.
Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment.
The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care. 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider 2.
A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training
Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency.
Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health.
Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees.
Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics.
YNHHS Requisition ID: 186837
Requires a high school diploma or GED and graduation from an accredited medical assisting, nursing assistant, or patient care associate program. Preferred candidates have 12-18 months of relevant clinical experience and a current medical assisting credential.
Market context
Connecticut nursing openings typically reflect steady demand in hospitals, long-term care, and outpatient settings, especially for RNs who can step into patient care quickly. These roles are competitive because employers often look for an active Connecticut RN license, BLS certification, and preferred specialty credentials, while education requirements may favor a BSN. On this platform, job requirements and benefits are AI-summarized from the original job description, saving you research time; before applying, confirm your license status and match your certifications to the posting.
