MONARCH·Albemarle, North Carolina
Provide ongoing benefits counseling and work incentives analysis for individuals served by IPS teams. Develop plans to maximize earning potential and navigate complex benefit systems including SSA and SSI.
Scheduled Weekly Hours: 40
00am - 5:00pm)
$18.00
Education We're Looking for: High School Diploma (Required)
Job Description: Summary:
This position has been developed to support individuals served by IPS teams. The Benefits Counselor will work with IPS Team Leads and the Director of Operations for IPS Services to provide ongoing benefits counseling for those individuals identified as being in need of this service. The Benefits Counselor will complete documentation, to include a completed Work Incentives Benefits Analaysis Report, as well as a service note written for each date of service.
1. Possess a thorough understanding of ALL eligibility requirements (including local requirements), processes, & rules for all types of benefits, including SSA, SSI, State of NC, Housing, etc.
2. Possess the ability to complete basic benefits calculations.
3. Have basic knowledge of work incentives (how they work, how they are calculated, etc.).
4. Understand how to access work incentives (for example, 1916b, Subsidies, IRWEs, PASS, etc.).
5. Support the individual to develop a better understanding in regard to the questions and concerns he/she has around his/her benefits and working.As appropriate, help the individual develop a plan to maximize his/her earning potential, report his/her earnings, and navigate the benefit systems he/she is involved in or seeks to gain involvement in.
6. As appropriate, provide the individual a report explaining the results of the WIBAS services generated analysis.
7. As appropriate, provide a written report to the individual regarding any changes to his/her entitlements.
8. Create a Work Incentive Benefits Analysis and/or amend a Work Incentive Benefits Analysis in the event of the individual seeking the PRN or Supplementary Benefits Counseling portion of WIBAS services.
9. Possess the ability to develop IRWEs, Subsidies, Special Conditions, & PASS with individuals.
10. Schedule date/time(s) for when and where services are to be provided. Communicate effectively and efficiently, in the individuals preferred mode of contact (email, phone, letter, etc.).
11. Follow service definition guidelines for service being provided.
12. Complete all other relevant responsibilities assigned by the supervisor.
13. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
14. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
15. Traveling and driving may be required.
We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process.
Make a difference in someone’s life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional.
That is just what you’ll find at Monarch Healthcare.
Here, we care for people, including our team members.
We offer a comprehensive, competitive benefits package [https://monarchnc.org/careers/benefits/] that supports full-time and part-time team members and their families.
More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer [https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf] and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act [https://www.ada.gov/] to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact HR@MonarchNC.org [HR@MonarchNC.org] or call (704) 986-1550.
This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.
BH - Non-Service
Requires a High School Diploma and a valid US Driver's License. Must obtain CWIC or WIP-C/CWIP certification within six months of hire.
Market context
Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.