St. Lucie Eye Associates·Jupiter, Florida
The technician is responsible for gathering ocular health data and performing clinical tests to assist ophthalmologists and optometrists. Duties include medical scribing, administering medications, and maintaining exam room cleanliness.
Company Overview Join the Katz Eye Center TeamKatz Eye Center provides exceptional medical and surgical eye care with compassion and precision. Serving Port St. Lucie and Jupiter, Florida, our board-certified ophthalmologists specialize in cataract surgery, glaucoma treatment, and retinal care using advanced technology and a personalized approach.We foster a collaborative, patient-centered environment where every team member plays a vital role in improving lives through vision care. If you're passionate about excellence and want to grow your career in a supportive setting, we’d love to meet you.Katz Eye Center is affiliated with EyeSouth Partners' premier network of medical and surgical specialty eye care services.
The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing information, resolving issues, and performing administrative tasks like data entry ensuring smooth operations and excellent customer service in medical facilities.
Greets patients warmly and verify appointment details. Collects necessary documentation including ID, Insurance Cards, referral forms, etc. Books, confirms, and reschedules appointments Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests Collects co-payments and outstanding balances; calculates patient’s financial responsibility and communicates to patient; documents in practice management system. Explains billing procedures Responsible for entering data in an accurate manner in practice management system as well as verify that existing information is accurate. Completes chart prep prior to clinic as needed (print routers, face sheets, etc.) Completes medical records requests that come directly from the patient Completes assigned tasks as related to the appointment rescheduling queue timely Monitors and completes tasks related to appointment recall and reminder process as set by practice SOP Answers phones and responds to inquiries Relays messages between patients and clinical staff Maintains protected health information in accordance with HIPPA/PHI guidelines Handles paperwork such as consent forms and HIPAA compliance Interacts with all internal and external customers in a caring and respectful manner. Accepts deliveries of packages, mail, and other supplies from outside vendors. Maintains a clean, organized, and welcoming reception area for all patients and visitors Provides clear information about services, wait time, and policies Addresses patient concerns professionally and respectfully. Photocopies and faxes records and forms according to established policies and procedures. Maintains patient confidentiality. Participates in orientation/instruction of new administrative personnel as requested by management. Contributes to the team effort by completing additional tasks/projects as directed. Attends daily huddle and regularly scheduled team meetings Participates in on-boarding and training of new front desk associates and other administrative team members as assigned.
Candidates should have a high school diploma and preferably three years of experience as an ophthalmic assistant. COA eligibility and experience with Nextech/ICP software are strongly preferred.
Market context
In Florida, physician openings are typically shaped by steady demand from large health systems, outpatient groups, and growing patient populations. These roles are competitive because employers often look for strong clinical credentials, current BLS certification, and readiness to work in fast-paced care settings; this posting also notes no prior experience is required, with a preferred associate’s or bachelor’s degree. Review the AI-summarized requirements and benefits here to save time, then confirm your credential match and prepare examples of patient-care experience before applying.
