CVS Health·Chicago, Illinois
The Case Manager acts as a frontline advocate, assessing and coordinating medical and social needs for members enrolled in Medicare and Medicaid. They develop proactive plans of care and collaborate with providers and community organizations to improve overall member wellness.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Location Bureau County or surrounding area.
Program Overview Help us elevate our patient care to a whole new level!
Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models.
You can have life-changing impact on our members who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges.
With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs.
Join us in this exciting opportunity as we grow and expand dually eligible members to change lives in new markets across the country.
Position Summary/Mission Our Care Managers are frontline advocates for members who cannot advocate for themselves. They are responsible for assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness.
Fundamental components & physical requirements
Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness.
Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits.
Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning.
Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality.
Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members.
Collaborates with supervisor and other key stakeholders in the member’s healthcare in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences
Utilizes case management processes in compliance with regulatory and company policies and procedures. Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.
Interacts with members/clients telephonically or in person. May be required to meet with members/clients in their homes, worksites, or physician’s office to provide ongoing case management services.
Associate's degree required, along with active and unencumbered Registered Nurse license in the state of Illinois
Anticipated Weekly Hours: 40
Time Type: Full time
$66,575.00 - $142,576.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments [https://learn.bswift.com/cvshealth-mainland].
07/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Candidates must be a Registered Nurse licensed in Illinois with an associate degree and 3-5 years of clinical experience. The role requires reliable transportation for up to 75% travel and proficiency in standard corporate software.
Market context
In Illinois, nursing roles typically see steady demand across hospitals, clinics, and long-term care settings, especially for candidates with an active Illinois license and current CPR certification. These positions can be competitive because employers often look for both accredited nursing education and readiness to work in fast-paced care environments. Review the AI-summarized requirements and benefits here to save time, then confirm your license, CPR status, and degree match before applying.