AltaMed·Pico Rivera, California
The Medical Assistant II provides direct patient care, performs routine clinical procedures, and manages patient expectations to ensure a positive experience. Additionally, they document care in the EHR and serve as a mentor and trainer for other medical assistants.
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed.
At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference.
We don’t just serve our communities; we are an integral part of them.
By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone.
Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
The Medical Assistant (MA) II functions as an AltaMed ambassador at the assigned clinic, PSC, or Patient Registry team.
The MA is welcoming and attentive to the needs of all patients and creates a positive patient experience by managing expectations while demonstrating compassion and respect.
The MA assists in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting.
The MA builds relationships with patients, listening to them and gaining their trust.
The MA demonstrates compassion and respect and will be proactive in managing patients’ expectations.
In addition, the Medical Assistant documents all specialties in the Electronic Health Record (EHR) and assists with administrative responsibilities that include providing feedback on Back-Office processes to the Nursing Supervisor/Manager.
Lastly, the MA assists in achieving department goals and objectives by providing support and guidance to the Medical Assistant team as a mentor and trainer.
If working at the Patient Service Center, the MA provides other duties over the telephone.
Minimum Requirements
A Medical Assistant certificate, along with a high school diploma or equivalent required.
A minimum of 1 year of experience as a back office Medical Assistant preferred in the outpatient setting, medical practice, or clinic setting.
Phlebotomy certified preferred
Nationally recognized Medical Assistant certification, preferred.
Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.
A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
$26.00 - $30.55 hourly
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Candidates must have a Medical Assistant certificate, a high school diploma, and a valid BLS certification. Experience in an outpatient setting and certifications in phlebotomy or national MA standards are preferred.
Market context
In California, Medical Assistant II roles are typically in steady demand across clinics, specialty practices, and health systems, especially where patient volume is high and support staff need to work quickly and accurately. Competition often centers on recent hands-on experience, BLS certification, and completion of a Medical Assistant program or equivalent training. Review the AI-summarized requirements and benefits on this page to save research time, then tailor your application to show recent clinical experience and readiness for patient intake, vitals, and back-office support.
