Certified Medical Assistant (CMA) - Otolaryngology at Fontaine

Medical Assistants provide clinical support, assist with administrative tasks, and provide general support in an ambulatory setting under the direction or supervision of the patient’s physician or LIP/RN designee in accordance with policy, procedure and competency to promote patient health and wellness.

Duties may include: patient care, vital signs, assisting licensed health care professionals, performing various laboratory tests, quality control indicators, and clinical intake.

This position requires providing service to all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served Assists in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients.

Assists with data collection for physical, psychological, social, and cultural dimensions of patients according to professional practice standards and institutional policy/procedure.

Completes standardized rooming and performs clinical intake, data collection, and documentation.

As directed and in accordance with documented competencies, provides clinical support to licensed healthcare professionals during examinations and procedures.

Clinical support services include but are not limited to preparing laboratory specimens, performing testing (i.e. point of care testing, CLIA waived testing ECG/EKG, spirometry, venipuncture/phlebotomy, specimen collection, etc.), appropriate cleaning and sterilization of instruments/equipment and rooms, disposing of contaminated supplies, performing wound care, administering medications.

Organizes and prioritizes daily work assignments to support patient needs, the interdisciplinary team, and operational efficiency.

Implements age-appropriate interventions based on individual patient needs as directed by the Health Care Provider (HCP).

Reinforces patient/family teaching plan based on identified health education needs and the condition and age of the patient through approved educational materials or written instructions.

Provides for a safe environment and safe delivery of care.

Maintains supplies and equipment.

Document and capture charges for clinical support services rendered within the patient visit.

Performs administrative support responsibilities.

As directed and in accordance with documented competencies, provides administrative support to licensed healthcare professionals.

Administrative support services include but are not limited to draft letters and/or assist with completion of forms, facilitate scheduling, pend medication refills, assist with coverage of in basket messaging, assist with clinic/chart prep.

Demonstrates teamwork in the delivery of patient care.

Recognizes the importance of time sensitive issues.

Assumes responsibility for professional development of self and others according to departmental policy.

In addition to the above job responsibilities, other duties may be assigned.

MINIMUM REQUIREMENTS Education: High School Diploma or equivalent required.