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Crisis Support Specialist - Part-Time

Thresholds·Chicago, Illinois

$26 - $31/hr·Part Time·On Site·0-2 yrs·Posted 27 days ago
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About the role

Provide advocacy, information, and peer support to guests in a community crisis center using lived experience of mental health recovery. Responsibilities include modeling coping strategies, developing recovery plans, and maintaining the facility's environment.

  • When people experience a mental health crisis, they are faced with the decision to go to the emergency department or to try to manage the crisis themselves. The Living Room offers an alternative: a community crisis center—a welcoming, accepting, and calm environment where Crisis Support Specialists provide advocacy, information, and peer support. As a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis. A welcoming environment is key to the success of the Living Room, so you will greet guests and learn their names as part of inviting them to take the lead in determining their recovery path. Crisis Support Specialists will also prepare food for guests and ensure that the space is neat and tidy. Keep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees. To succeed in this role, you need:
  • Lived experience of mental health recovery
  • Effective communication and relationship-building
  • Good writing skills
  • Strong time management and organization
  • To be at least 21 years old
  • Ability to work assigned schedule: Saturday 11:00pm - 7:30am

Many education and experience paths are eligible for this role

  • High school diploma or GED certificate required
  • Higher education in Psychology, Social Work, Counseling or related field preferred
  • Certified Recovery Support Specialist (CRSS) preferred

What sets Thresholds apart

• Competitive pay –

Salary Range

  • $25.50 - $30.58 hourly
  • Based on education, experience, and licensure
  • Paid time off available
  • 403(b) retirement plan with 3% employer match
  • Robust employee assistance program (EAP)

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more. [https://www.thresholds.org/about] One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For several years in a row.

Requirements

Requires lived experience of mental health recovery, a high school diploma or GED, and must be at least 21 years old. Higher education in psychology or social work and CRSS certification are preferred.

  • high school
  • bachelor degree
  • professional certificate
  • Advocacy
  • Time Management
  • Effective Communication
  • Relationship Building
  • Organization
  • Writing Skills
  • Peer Support
  • Crisis Support
  • Coping Strategies
  • Mental Health Recovery

Benefits

  • Paid Time Off
  • Employee Assistance Program (EAP)
  • 403(b) Retirement Plan With 3% Employer Match
  • CRSS Certification Supervision
  • Reimbursement For Testing And Application Fees

Posting details

Employment type
Part Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$26 - $31/hr
Location
Chicago, Illinois
Posted
Jun 30, 2026
Application
Employer website
TH

Hiring organization

Thresholds

Thresholds provides healthcare, housing, and hope for thousands of persons with mental health and substance use conditions in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people to reclaim their lives. Thresholds is one of...

Salary listed on 17 jobs
IndustryMental Health Care
TypeNonprofit
Size1,001-5,000 employees
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Market context

Behavioral health roles in Illinois

Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.

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