Full-Time Resource Coordinator
Position Summary
We are looking for energetic, compassionate and empathetic people who want to make a difference in the lives of people experiencing homelessness in Philadelphia.
FaSST/Connections Resource Coordinators engage individuals and families experiencing homelessness with a history or present struggle with mental health challenges and/or substance use through advocacy, ongoing support, and empowerment.
Resource Coordinators are responsible for working alongside participants and any of their present support systems to overcome barriers and reach participants identified goals which may include but are not limited to the following: accessing mental health, substance use, or medical treatment, resolving legal issues, obtaining sources of income, connecting to education, etc.
Complete all state mandated paperwork, i.e., Service Documents, Consumer Registration Forms, Personal Goal Plans, which emphasize the consumers’ strength and needs, etc.
Assess and evaluate the needs of participants and provide linkage to appropriate services...
Monitor service delivery by maintaining regular contact with participants and service providers/programs involved with the participant.
Collaborate with participants utilizing their own individualized strength based personal goal plan reviewing and modifying as necessary.
Regular home visits, as well as accompany participants to medical appointments and treatment facilities as appropriate.
Educate, inform, and advocate for participants regarding benefits and entitlements, treatment, self-advocacy, and natural supports.
Collaborative Teamwork
Collaborate with the team to assess and identify individuals needs and participate in the design of interventions or action plans to fulfill the needs as they relate to community outreach.
Collaborate with other outreach members to coordinate outreach activities, facilitate communication and to complete assignments.
Attend and participate in regular site meetings by providing verbal updates related to community outreach.
Serve as advocate/liaison/broker for our individuals with other community agencies when needed.
Administrative
Maintain a record keeping system for the purpose of tracking all services provided to patients and submit reports to Program Director as requested.
