The Medical Assistant supports the interdisciplinary care team by assisting providers in the delivery of primary care services. Key duties include patient rooming, performing clinical tests, and managing patient charts and clinic flow.
If you have completed a Medical Assisting program, have a love for patient care, and have a passion for service, then Family Health Center is the place for you! Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is preferred, but not required for this position.
Position Summary
Under the direction of the Clinical Team Manager, the Medical Assistant supports the patient centered medical home by actively participating in the interdisciplinary care team and assists providers in the delivery of primary care services.
Qualification
0-2 years of previous medical assisting experience preferred or an equivalent combination of education and experience sufficient to - successfully perform the essential duties of the job listed above.
Bilingual (English and Spanish) desire but not required.
Certification or registration preferred.
Education/Experience/Certifications/License
Completion of a Medical Assisting program.
Previous experience in community health is preferred.
Duties and Responsibilities
Manage clinic flow.
Record in the EHR.
Obtain lab specimens, performs tests, and documents results.
Carry out routine testing procedures, i.e., hearing and vision screening.
File patient information and assist with medical records responsibilities.
Assist nurses and providers with incoming patient healthcare information.
Conduct Huddle on every patient prior to appointment and record in the EHR.
Manage telephone inquiries appropriately and carry out patient call backs as assigned.
Prepare for and assist providers with examination and procedures and complete necessary cleanup.
Greet patients with identified scripting, determine needs, and direct patients to the examining room.
May be required to assist patient with using technology for other languages if applicable.
Operate aspects of vaccine management, specifically administration, storage and handling.
Assist team in defining and working to identified quality indicators, ie: HEDIS/UDS, North Star, PCI initiative, etc.
Prepare specimens for labeling and transportation, complete necessary forms as indicated, and arrange for transportation.
Complete chart preparation for each patient including review of population health management system, review and update incomplete orders and referrals, and gather other information that may be required.
Follow rooming procedure including asking about recent ER/Hospital visits, taking vital signs, reviewing medication list and due HEDIS or UDS measures, completing screening tests and health maintenance orders as identified in the chart preparation.
Understand and adhere to FHC compliance standards as they appear in FHC Handbook, Code of Conduct and Conflict of Interest Policy.
Keep abreast of all pertinent federal, state and FHC regulations, laws, and policies as they presently exist and as they change or are modified.
Adhere to universal precautions and FHC policies.
Benefits
& PERKS
Medical & Prescription Drug coverage
Dental coverage
Vision coverage
Short-term & Long-term Disability options
Group Life insurance
403b
Onsite wellness program & fitness area
Paid Time Off
Holiday pay
Bi-lingual incentive program
Online employee discount program
Requirements
Completion of a Medical Assisting program is required, with CMA or RMA certification preferred. Candidates should have 0-2 years of experience, and bilingual skills in English and Spanish are desired.
professional certificate
Patient Care
Lab Specimen Collection
Electronic Health Records
Vital Signs
Blood Draws
Medical Record Management
Bilingual English/Spanish
Patient Screening
Chart Preparation
ECG
Clinical Flow Management
Vaccine Management
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Kalamazoo, Michigan
Posted
Jul 16, 2026
Application
Employer website
Market context
Medical assistants are in steady demand
In Michigan, medical assistant roles are commonly available in clinics, physician offices, and outpatient settings, and employers often look for candidates with formal training and certification. These jobs can be competitive because programs may prefer applicants who can start quickly, communicate well with patients, and support both front- and back-office tasks. Review the AI-summarized requirements and benefits here to save time, then confirm your Medical Assisting program details and highlight any CMA or RMA credential, bilingual English-Spanish skills, and relevant hands-on experience in your application.
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