Specialist, Residential Care (3pm-11pm)
Signature Health Inc·Cleveland, Ohio
Signature Health Inc·Cleveland, Ohio
Provide direct care and operational support to clients in a residential facility, supervising daily tasks and handling emerging situations. Collaborate with a multi-disciplinary team by charting client progress and engaging residents in social and recreational activities.
Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.
If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career.
As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Manager, Residential Services, the Specialist, Residential Care provides direct care support services to clients in a residential facility.
Working closely with the House Coordinator, you will operationally support the facility, supervise the residents in the completion of their daily tasks and handle any emerging situations that require immediate attention.
The Specialist, Residential Care serves as an integral part of the multi-disciplinary treatment team, charting clients' progress to provide information for the clinical team to act on in their treatment of the residents.
HOW YOU’LL SUCCEED Engage residents in at least one social/recreational activity per shift.
Observe the patient in self-administration of medication as directed.
Assist in preparing and serving meals and snacks to clients in accordance with individual dietary guidelines.
Clean and sanitize all public areas of the house each shift and as needed.
Document each shift in the communication log.
Provide verbal report and communicate to team members at shift change.
Maintain certifications as required by regulatory bodies.
Participate in miscellaneous duties that may be assigned from time to time.
Identify and report house maintenance issues to the Manager, or House Coordinator for Residential Services.
All activities are to be conducted with the consultation and assistance of the Manager and House Coordinator for Residential Services.
Prepare client major incident and incident reports as requested and in accordance with agency rules and regulations.
Perform other job duties as required to include, but not be limited to, daily participation in mealtime and personal care programs, transporting/escorting individuals to pertinent appointments and activities.
Assist in screening incoming visitors ensuring that visitors are on the approved visitors log or have a Family Program Visitors Pass in order to gain entrance.
Demonstrate solid judgment for the well-being of residents when decisions arise.
Respond to emergency situations as needed, utilizing appropriate techniques when possible.
Comply with all agency policies and procedures.
Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
May be required to perform remote services as determined by Signature Health.
Adherence and completion of compliance training provided by Signature Health.
Responsible for and completing all productivity/documentation requirements.
Participate in all assigned staff meetings and staff development programs.
Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
Other duties as assigned.
KNOWLEDGE & EXPERIENCE High School Diploma or equivalent required. 1+ year of experience working in a residential facility or health care setting required. Valid unencumbered Ohio driver’s license and proof of driver’s insurance required. American Heart Association (AHA) Basic Life Support (BLS) certification required. Knowledge or specialized training/experience in behavioral health setting preferred. WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. Requires periods of sitting, standing, telephone, and computer work.
adequate to hear clients or patients in person, over the telephone or through telehealth technology.
adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy.
This policy requires employees to obtain an annual flu vaccination.
A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee.
Exemption requests are not guaranteed to be approved.
Signature Health is a drug-free workplace.
After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
Market context
Behavioral health roles in Ohio are typically in steady demand as employers seek clinicians who can support outpatient, community, and integrated care settings. These positions are competitive because they often require a master’s degree and a valid clinical license, and candidates should note that the requirements and benefits here are AI-summarized from the original job description to save research time. Before applying, confirm licensure fit and prepare examples of direct client care, crisis response, or care coordination.