Medical Laboratory Technician

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

Demonstrates proficiency, competency, and understanding of fundamental principles of clinical laboratory procedures and performs testing with precision and accuracy. Performs and reports test results for waived, moderate, and high complexity clinical laboratory procedures as assigned and as outlined in the standard operating procedure (SOP) manuals. Escalates discrepancies to appropriate individual. Operates computerized laboratory data systems/applications as assigned. Reviews pending work using established protocol. Assures proper retention of all specimens.

Uses the correct policies and procedures in the collection, labelling, handling and processing of all specimens. Verifies identification of the patient, specimen, and results. Evaluates specimen integrity based on department standard operating procedures (SOPs).

Participates in Quality Control (QC) and Quality Management (QM) for area assigned. Evaluates QC results for acceptability and notifies the appropriate individual of unresolved issues. Performs lookback if required. Monitors supply/reagent inventory and uses laboratory resources efficiently. Documents receipt and opening of a supply. Monitors expiration dates of all supplies and follows established protocol.

Effectively operates laboratory instrumentation. Identifies real and potential situations or detects equipment malfunctions. Investigates and resolves technical problems, consults the appropriate individual as needed. Troubleshoots the problem with appropriate individual or service representative and documents appropriately. Performs and documents maintenance and function/operational checks on instrumentation.

Complies with Policies and Procedures of Prisma Health. Understands and complies with standards and conditions set forth by various governmental and accrediting agencies in assigned operational area. Performs competency assessments as assigned. Maintains a safe and clean working environment and responds immediately to safety violations. Supports Prisma Health system and campus financial, customer service, and quality initiatives in a positive and productive manner.

Employs good organizational talents and prioritizes tasks appropriately. Recognizes customer satisfaction issues and responds/escalates appropriately. Assumes responsibility for operation of the section in absence of supervisor/lead technologist. Instructs students, new team members, laboratory support staff, and hospital personnel in procedure, technique, and theory. May take part in the interview process of job applicants. Willingly performs and completes team assignments. Participates in work unit action plans and supports department-based goals and initiatives which contribute to the success of Prisma Health.

Communicates effectively in person, by phone, and in writing. Maintains open communication with laboratory leaders, pathologists, and fellow team members. Communicates pertinent information including critical values to other members of the healthcare team and performs required documentation. Uses positive and professional interpersonal skills to educate/support laboratory customers.

Promotes individual professional growth and development by meeting requirements for mandatory and non-mandatory continuing education; accesses training needs and participates in Continuing Education (CE) programs annually.

Performs other duties as assigned

Minimum Requirements

Education - Associate degree in a laboratory science or medical technology.

Experience - No experience required.