Compensation Range
$44,967.00 - $67,450.50 Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program. At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.
If you're passionate about making a difference, apply today to join us in serving the community!
Job Description
JOB SUMMARY This is a full-time case management position in the Adult Administrative Mental Health Unit of the Behavioral Health and Developmental Services Agency. This employee works with adults who have a serious mental illness. The employee will collaborate with the consumer to identify strengths, needs, and consumer goals and will develop service plans to reflect those. The employee will exercise considerable independent judgment and decision-making in facilitating the person's use of community resources. REPORTING RELATIONSHIPS This position reports directly to their assigned supervisor. Work is reviewed by the assigned supervisor through regularly scheduled supervisions. Work is also reviewed through observations both within the office and in the field, as well as a review of documentation, provider and consumer feedback and contacts, satisfaction surveys, unit meetings, and others as identified by the supervisor as needed. ESSENTIAL JOB FUNCTIONS Interview and assess needs and strengths of consumers. Refer, arrange, and coordinate appropriate services and resources for the consumer within the community. Develop, update and oversee an annual goal-oriented service plan for all consumers. Develop and sustain relationships between the consumer, family members, and/or significant others. Complete numerous paperwork demands accurately and on time. Coordinate and attend meetings along with consumers and families as requested. Develop and maintain accurate and up-to-date consumer records, including case notes, service plans, etc. Monitor consumer progress within the services and keep necessary individuals informed as part of continuity of care. Continually update knowledge of both formal and informal resources offered in the community to better serve the consumers. Develop and write reports and correspondence. Advocate on behalf of consumers and their families. Arrange for financial liability assessments as needed on an annual basis. Participate in staff meetings and training sessions. Facilitate voluntary and involuntary commitments, if necessary, in collaboration with Crisis Intervention staff. Assist other staff, if necessary, during emergency situations with consumers. Knowledgeable regarding Recovery and CSP principles and applies this knowledge in the case management of the population served. Establish and maintain a collaborative network of relationships both internal and external to the agency, including local adult serving agencies, providers, insurances, managed care companies and local community systems. Adherence to all County and Agency policies and procedures Routinely provides own transportation to and from consumers’ homes, meetings, outreach visits, and other job-related appointments in a timely manner and be able to access those locations with reasonable accommodations. OTHER SPECIFIC TASKS OR DUTIES All other duties as assigned by the Unit Supervisor/Unit director/Deputy Director of Mental Health services.
