CN Guidance and Counseling Services·Plainview, New York
The Care Coordinator manages medical records and coordinates integrated treatment services for individuals with severe mental illness. Responsibilities include performing quality improvement activities and providing direct face-to-face or telehealth services in the community.
Manages medical records; operates and coordinates the management information system. Ensures that a complete case record is maintained for all recipients in accordance with recognized and acceptable principles of record keeping. Responsible for Quality Improvement, Utilization Review, and Performance Improvement activities including but not limited to data collection, analysis of outcome trends, and identification of service provision, which needs improvement, completion of case records, and the timely submission of required documentation. Plan and coordinate all services, in the office or in the field, which support and supplement the rendering of case management and care coordination services to recipients. Ensure that service plans reflect the recipient's needs. Reviews clinical documents to ensure that revisions to service plans and/or other clinical documentation are done in a timely manner, using appropriate clinical language and properly reflect any changes in recipient's' needs. Must have an understanding of concrete services, i.e., Medicaid, Medicare, DSS and SPOA housing applications. Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress Complete QI Training during onboarding and participate in QI refresher training as needed. Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines. Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. Provides direct, face-to-face, Telehealth and/or collateral services to recipients either in the FACT Office or in the community in places and situations where problems arise. Other duties as assigned.
We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical Dental Vision $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit Flexible Spending Account 403(b) retirement plan Long Term and Short Term Disability Legal Plan Dependent Care Expense Account Life Insurance/Supplemental Life Insurance Pet Insurance HRA Training programs including a Mentorship program Employees may be eligible for Federal/Public Student Loan Forgiveness Career growth and Promotional opportunities Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more ___________________________________________________________________ If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. ___________________________________________________________________ CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row. Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives. Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.
A bachelor's or master's degree in social work, psychology, or a related field is preferred, along with a valid NYS driver's license. Candidates should have 1-2 years of experience in a mental health setting depending on their degree level.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
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