UnitedHealth Group·Irvine, California
Provide social work services to patients and families, including psychosocial assessments and the development of care plans. Coordinate discharge planning and link patients to essential community resources and financial assistance.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
Join us to start Caring.
Connecting.
Growing together.
Social workers are responsible for providing social work services to patients and families. They function as a member of the departmental team which includes educating the patient, family, and members of the healthcare team regarding benefits, community resources, referrals for counseling and other pertinent information.
Social workers are also responsible for triaging referrals and collaborating on cases with other members of the healthcare delivery team. In addition, social workers must be able to assist the patient in a sensitive and supportive manner, while acting as an advocate on behalf of the patient.
This is a hybrid position, and candidates must be willing to travel to our office locations, facilities, and/or contracted locations as needed.
Assesses patient and family psychosocial needs and develops plan of care in concert with patient, physicians, nurses, HAs, other members of the departmental team and works in collaboration with other departments/programs such SCC/PAL, CAL AIM, ECM, MOC/SNP, CARE +, regional, SNFs, HIHR, Readmissions, Welcome Wagon, and Psych TOC Links patients/family to appropriate community resources including but not limited to, information/referral to sources of financial assistance, transportation, support groups, and other community services Provide inpatient support, facilitate discharge planning, and assist in the post-discharge phase. They also play a crucial role in recommending Doc to Doc consults for members exceeding the appropriate length of stay and monitoring the days of admission for conversion to administrative days Apply brief solution-based therapy approaches and Implement harm reduction strategies when appropriate Documents patient/family status, diagnosis, treatment plan, goals, and interventions, evaluation results, observations and progress in medical record Serves as patient advocate and liaison with physicians, families, insurance company, community agencies and others as needed to ensure continuity of care Provides discharge planning based on meeting identified goals of the treatment plan
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Master’s degree in Social Work (MSW) 1+ years of experience in a social work-related role Access the reliable transportation and the ability to travel within the service delivery area (Orange County, CA)
Preferred Qualifications: Case management experience Experience in managed care
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Requires a Master's degree in Social Work (MSW) and at least one year of experience in a social work-related role. Must have reliable transportation for travel within Orange County, CA.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.