Phoenix House of New York·New York
Provide operational support for clinical services, including supervising medication administration and performing accurate audits of medication records. Manage patient data entry in EMR software and coordinate appointments and hospital admissions.
At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks: (10) Paid Holidays Paid vacation, sick time, personal and wellness time Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week Pet insurance, legal support, and other supplemental insurance A generous tuition reimbursement program 403(b) retirement plan Competitive wages and more... You will have responsibilities including but not limited to: Supervises the (self) administration of medication to patients. Transcribes medication orders and monitors medication records for compliance. Perform accurate and complete audits of medication transported, received, administered, stored, or disposed, as trained, and assigned. Maintain patient confidentiality and conduct in accordance with Phoenix House medication policies and procedures. Enter data into computer EMR software. Answering telephones Update and file patient medical records Scheduled appointments Arranging for hospital admissions and laboratory services Correspond with external agencies, pertaining to client(s) as needed. Perform other duties as assigned. Job Details: Long Island City Residential - Queens, NY Full Time-non-exempt Salary range $20.48 - $30.67 hourly QualificationsREQUIRED EDUCATION/LICENSES/CERTIFICATIONS High School Diploma/GED Graduate from an accredited Medical Assistant Program REQUIRED EXPERIENCE 2 years of experience in a healthcare setting COMPETENCIES (KSA’s) Ethical Practices Judgment Relationship Management Time Management Empathy Professional Boundaries Global and Cultural Awareness Critical Evaluation Problem Solving Decision Making Communication Teamwork Crisis Management Technical Capacity WORK ENVIRONMENT This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds
Requires a High School Diploma or GED and graduation from an accredited Medical Assistant Program. Candidates must have at least 2 years of experience in a healthcare setting.
Market context
Support-services roles in New York are often tied to hospitals, labs, and education systems that need dependable operational support and compliance-minded staff. Competition can be strong because employers may prefer candidates with some lab or research exposure plus transferable skills, and this platform’s AI-summarized job requirements and benefits help you review the original posting faster. If you are applying, match your education and any hands-on lab, research, or coordination experience directly to the listed requirements.