ST VINCENT FAMILY SERVICES·Columbus, Ohio
The Care Coordinator leads care teams to facilitate meetings and monitor progress for children and families with behavioral health needs. They are responsible for linking families to community resources and utilizing the High-Fidelity Wraparound model for assessment and care planning.
At St. Vincent Family Services, it's our job to help families build bright futures. Make it your job, too!
We offer competitive compensation based on education, experience, licensure, and internal equity, along with comprehensive benefits, 401(k) matching, and a generous PTO package.
These are just a few of the many reasons to join our team.
We are currently looking for someone skilled at engaging and working with children, youth, and families with significant behavioral health needs to be a Care Coordinator.
Primary duties and responsibilities
Coordinates services as the lead member of the care team by coordinating, attending and actively facilitating team meetings to monitor/assess case progress, appropriateness of services, and meet the safety and treatment needs of the child, youth and family.
Identifies cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Coordinates family-based-services for children, youth, and families in their home, school, and community.
Link service to families and support appropriate referrals to local community services and resources.
Provides crisis response by phone and linkage to appropriate resources as part of an On-Call Rotation after regular business hours.
Completes training in High Fidelity Wraparound and skills-based training to provide ICC and/or MCC and ensures maintenance of training and certification requirements.
Utilizes Assessment, Care Planning and Coordination through the High-Fidelity Wraparound model to match the intensity of services to the needs of the children, youth and families.
Ensures the utilization of the CANS for ongoing assessment to inform care planning and coordination and review care plan in accordance with coordination activities (OAC 5160-59-03.2). Updates services in care plan as children, youth, and family’s needs change pertinent to care plans and CANS assessments.
Plans visits and attends scheduled meetings around family’s needs (i.e., work schedules, school activities, etc.).
Develops collaborative relationships with partners and community resources tailored to meet the needs of culturally diverse healthcare consumers and family.
Maintains fluency in systems and software pertinent to completion of required documentation and submission of required documentation.
Participates in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to ICC/MCC planning process and service components.
Participates in staff and team meetings for the schools and agency, staff development and in-service training, planning interventions and regular supervisory conferences.
Education & experience
Background in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field.
Experience providing community-based services to children, youth, and their family or caregivers, family systems, community systems and resources, case management, child and family counseling or therapy, child protection or child development.
Three years relevant experience with a high school diploma or equivalent; or
Two years relevant experience with an associate’s degree or bachelor’s degree; or
One-year relevant experience with a master’s degree or higher.
Skills & abilities
Reasoning Ability
Ability to maintain a high degree of empathy and compassion in meeting the needs of agency clients and client families.
Ability to build strong bonds with employees to foster open, honest and candid communication.
Ability to multi-task and maintain organization in a fast paced, changing environment.
Ability to manage change in an organization reengineering its culture and approach to workload management.
Ability to successfully operate with ambiguous guidelines where ethical decision will be required.
Ability to create and maintain highest levels of confidentiality when dealing with client information, SVFS proprietary information and sensitive situations.
Applicants will occasionally be asked to work evening and/or weekend hours due to the service delivery and administrative needs of SVFS clients and families. Applicants must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment. A Valid Driver’s License and Proof of Auto Liability Insurance with required limits needed.
The above statements cover what are believed to be the principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform different combinations of duties.
Candidates need a background in behavioral health or human services with experience in community-based services. Education requirements vary from a high school diploma with three years of experience to a master's degree with one year of experience.
Market context
Care Coordinator openings in Ohio often reflect ongoing demand in behavioral health, child welfare, and developmental disabilities settings, where coordination and documentation are central to service delivery. This role can be competitive because employers typically want a related bachelor’s degree or equivalent experience, plus an Ohio driver’s license, car insurance, and the ability to earn CANS Assessor and First Aid/CPR certifications. Review the AI-summarized requirements and benefits here to save research time, then confirm your experience aligns with the licensure and certification steps before applying.