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Applewood Centers logo

PRN Certified Nurse Assistant (CNA)

Applewood Centers·Cleveland, Ohio

$19 - $20/hr·Full Time·On Site·2-5 yrs·
Posted 4 days ago
Practice for this role

About the role

The CNA provides clinical, administrative, and scheduling support to an outpatient psychiatry team, including measuring vital signs and managing patient flow. They are responsible for coordinating care, communicating with families, and ensuring medical records compliance.

SALARY

This is a PRN position. The starting salary for this position is $19/$20 per hour.

Position Summary

Under the supervision of a Registered Nurse (RN) and Psychiatry Program Leadership, the Certified Nursing Assistant (CNA) provides clinical, administrative, and scheduling support to the outpatient psychiatry team. This role supports daily clinic operations, coordination of care, and communication with families by assisting providers, managing scheduling needs, and responding to routine clinical questions and concerns. Further, the CNA ensures medical records compliance and complies with agency and departmental policies and procedures. Additionally, the CNA works interdependently with other departments within the agency as well as must be in compliance with the HIPAA and Privacy Health Information Act.

Qualifications

1.

Education

High School Diploma required. 2.

Licensure

Current Ohio CAN required.

BLS certification required. CPS training/clearance required. 3. Competency/Skills:

Ability to manage parent concerns professionally and demonstrate cultural humility.

Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.

Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.

Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.

Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.

Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.

Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.

Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.

Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions

4.

Experience

  • Experience with children, adolescents, and families preferred.
  • Behavioral health or community mental health experience preferred.
  • Scheduling experience in a healthcare setting preferred.
  • Enrollment in an RN program (externship track) preferred.
  • Familiarity with EHR systems preferred.

Agency summary

Applewood Centers is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties. Dedicated to addressing a variety of behavioral, emotional and learning problems, we provide a continuum of care from outpatient counseling to residential treatment.

Essential duties

  • 1. Clinical Support
  • Measure and record vital signs (height, weight, blood pressure, pulse) for patients.
  • Obtain and document basic patient information prior to psychiatric appointments (as directed).
  • Observe and report patient concerns or changes to RN, NP or other provider(s). 2. Scheduling, Patient & Family Communication
  • Schedule new and follow-up psychiatry appointments in coordination with providers and clinic availability.
  • Assist in managing provider schedules, including rescheduling, cancellations, and optimizing clinic flow.
  • Answer incoming calls from parents/guardians and triage concerns using established protocols.
  • Respond to routine clinical questions and provide basic problem-solving for common issues within established guidelines and scope of role.
  • Communicate appointment details and follow-up plans to parents/guardians.
  • Conduct outreach to families for missed appointments, reminders, or rescheduling.
  • Escalate complex, high-risk, or clinically sensitive concerns to RN or provider as appropriate.
  • Coordinate referrals and follow-up services as directed.
  • Contact pharmacies regarding prescriptions, refill requests, and clarifications as explicitly directed by the prescribing provider.
  • Assist with communication between psychiatry providers, therapists, care coordinators, and families. 3. Administrative & Operational Support
  • Assist in preparing psychiatry providers for E&M appointments.
  • Review charts for completeness and flag orders, instructions, or missing information.
  • Scan, upload, and organize documents in the electronic health record.
  • Maintain organization of clinical and administrative workflows. 4. Documentation & Compliance
  • Document interactions and tasks in accordance with agency, legal, and ethical standards.
  • Maintain confidentiality in compliance with HIPAA.
  • Ensure accuracy and completion of required clinical documentation.

Other duties

1. Attend scheduled staff meetings, supervision, and on-going training. 2. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards. 3. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures. 4. Other duties as assigned by management.

  • Applewood Centers, Inc. (“Applewood”) is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties.
  • Dedicated to addressing a variety of behavioral, emotional and learning problems, we provide a continuum of care from outpatient counseling to residential treatment.
  • Applewood is an Equal Opportunity Employer.
  • Applewood’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
  • Applewood also prohibits harassment of applicants or employees based on any of these protected categories.

Requirements

Requires a High School Diploma, current Ohio CNA licensure, BLS certification, and CPS training/clearance. Experience with children, adolescents, and behavioral health settings is preferred.

  • high school
  • professional certificate
  • Problem Solving
  • HIPAA Compliance
  • Interpersonal Communication
  • Collaboration
  • Clinical Documentation
  • Technical Proficiency
  • Triage
  • Vital Signs Measurement
  • Patient Scheduling
  • Medical Records Management
  • Cultural Humility
  • Patient Coordination

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$19 - $20/hr
Location
Cleveland, Ohio
Posted
Jul 24, 2026
Closes
Oct 22, 2026
Application
Employer website
Applewood Centers logo

Hiring organization

Applewood Centers

Applewood Centers is a private, non-profit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties. Dedicated to addressing a variety of behavioral, emotional and learning problems, we...

Salary listed on 15 jobs
IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Ohio behavioral health roles remain in steady demand

Behavioral health roles in Ohio are typically in steady demand as employers seek clinicians who can support outpatient, community, and integrated care settings. These positions are competitive because they often require a master’s degree and a valid clinical license, and candidates should note that the requirements and benefits here are AI-summarized from the original job description to save research time. Before applying, confirm licensure fit and prepare examples of direct client care, crisis response, or care coordination.

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