University Hospitals·Mentor, Ohio
Provides clinical and administrative support in an outpatient internal medicine setting, including rooming patients and managing front desk duties. Ensures efficient patient flow and delivers patient-centered care while maintaining secure health information.
A Brief Overview The Medical Assistant provides clinical and administrative support in an outpatient setting.
This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.
This position will require front desk (registration, scheduling and answering phones) as well as clinical duties ( rooming, vitals, clinical task baskets and patient call backs) The position will be required to work 1 evening per week (Thursdays) until 6:30pm and rotating Saturdays from 8am to 1pm What You Will Do Facilitates unit operations by managing patient flow.
Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
Performs basic patient centered care as delegated by provider Provides a safe environment for patients Additional Responsibilities Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education Completion of a Medical Assistant Program (Required) and High School Equivalent / GED (Required) Work Experience less than 1 year clinical experience as a Medical Assistant (Preferred) Knowledge, Skills, & Abilities Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency) Able to organize changing work assignments. (Required proficiency) Medical terminology knowledge. (Preferred proficiency) Basic patient care skills (Required proficiency) Patent focused (Required proficiency) Positive attitude (Required proficiency) Computer skills (Required proficiency) Licenses and Certifications Certified Medical Assistant (CMA) (Preferred) BLS (Basic Life Support) (Preferred within 90 Days) Physical Demands Standing Frequently Walking Frequently Sitting Rarely Lifting Frequently up to 50 lbs Carrying Frequently up to 50 lbs Pushing Frequently up to 50 lbs Pulling Frequently up to 50 lbs Climbing Occasionally up to 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements 10%25
Requires completion of a Medical Assistant program and a high school diploma or GED. Preference is given to candidates with CMA certification, BLS certification, and less than one year of clinical experience.
Market context
Support-services roles in Ohio are often tied to steady patient-facing operations, so employers typically look for dependable candidates who can handle long shifts, flexible scheduling, and direct exposure to blood and needles. These jobs can be competitive because the requirements are straightforward but the work is physically demanding and schedule-sensitive. Review the AI-summarized requirements and benefits here to save research time, and confirm you can meet the shift and comfort-level expectations before applying.
